Bank Telephonist / Receptionist - Redwoods Shrewsbury

Operate the Trust 24hr switchboard and to take relevant set actions in the event of system failure.? Operate and update the directory.? Operate and control the staff paging systems.? Operate the panic alarm systems.? Receive and deal with general reception enquiries: this may include listening to and responding tostraightforward information or queries and enquiries dealing with visitors (staff, service users,visitors, contractors), answering the telephones, taking and forwarding messages.? Undertake data inputting, general typing, clerical/administration duties and other tasks to support theFacilities and Estates team.? Redirect confidential returned post that may be of a confidential nature, as required.? Operate the centralised taxi booking service and to work collaboratively with taxi companies? Receive samples from site and record / package for collection by external courier? Undertake the receiving and issuing of bleeps, keys, panic alarms, ID's etc? Follow local processes and procedures.? Control security doors from the reception.? Monitor CCTV screens

We are looking for well-motivated and enthusiastic people to join an established team. The candidate must be a good communicator, able to work on own initiative and as part of a team; and undertake a wide range of switchboard and receptionist duties including duties on reception for a busy mental health hospital., Experience is not essential, as full training will be provided although it would be advantageous for the applicant to have Microsoft Office skills.

At MPFT we pride ourselves on staff wellbeing and development and can we offer you

The post holder will be expected to undertake shift work and must be prepared to cover at short notice. Shift Pattern: 06:30 - 14:30 14:30 - 22:30,

• Our SOOTHE resources - supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent.
• Counselling support and lifestyle information with advice on a variety of personal matters
• "In our Gift" providing a platform for your voice to be heard to inform change
• The opportunity to purchase additional annual leave
• Opportunities for flexible working (depending on the role)
• Career development opportunities and coaching plus access to in house training programs
• Innovative research training program entitled STARS (Supporting the advancement of Research Skills)
• Child Care Vouchers Scheme
• Recognition and engagement through our staff LOVE awards, LOVE long service awards and Staff Engagement Surveys
• NHS discounts available via the Blue Card and Red Guava schemes