Bank Receptionist / Administrator

Job title:Bank Receptionist/Administrator Location:St Lukes Health CentreSalary:£12.80 per hourHours:0 (Bank)Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. CaringWe listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.AmbitiousThrough determination and our passion for transforming the patient experience, we continue to redefine and revolutionize the future of primary care.ResourcefulCreative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.ExcellenceWe strive to do the best we can do and be the best we can be for our patients, employees and NHS
partners., As a valued member of the Operose Health team, your key duties will include responding to patient queries, managing appointment requests, and maintaining patient records. This role involves emailing, scanning, coding clinical correspondence, processing prescriptions requests, and utilizing information systems. Essential skills include reception or customer care experience, basic PC skills in Word, Excel, and email. Previous NHS experience is a plus. The team values caring, ambition, resourcefulness, and excellence, aiming to improve patient access and outcomes.

Operose Health is committed to delivering local primary care at scale with the aim of improving patient access and outcomes. The organization empowers its employees to provide exceptional care and service. Operose Health values compassion, ambition, resourcefulness, and excellence in its staff to innovatively enhance primary care services. Employees are supported through bespoke learning management systems, opportunities for specialization, cycle to work schemes, travel loans, discount cards, and employee wellbeing services, aligned with Operose Health's core values and mission.