Bank Receptionist / Administration Assistant

As a Bank Administration Assistant at St Joseph's Hospital, you will: - Provide a first class and effective service to patients, visitors, consultants, team colleagues and all internal departments. - Provide professional administration cover to enable the smooth running of the department or clinic. - Deal with inbound telephone and email enquiries and process as necessary, ensuring messages are passed correctly and confidentially. - Ensure that any voicemail messages are dealt with, and calls returned on the same working day. - Deal with referrals from GP practices, medical secretaries and other referrers, both in hard and soft copy, and via referrers portals. - Process referrals to other areas of the hospital where required. - Work confidently with the Hospitals Patient Information System to book appointments for patients, set-up and manage clinics for clinicians, record patient outcomes and update patient records, and take payments. - Provide administrative assistance to