BANK Minor Injuries / Out-Patient / Main Receptionist Admin Assistant

An exciting opportunity has arisen for a reliable, highly motivated and enthusiastic person to join our front desk administration team at Bridgnorth Hospital providing a friendly and efficient reception and administration service to our Minor Injuries, Out-Patient and Main Receptions., Duties will include the comprehensive use of the computerised Patient Administration System to ensure patients attending Minor Injuries and Out-Patients are booked in appropriately.

Excellent communication skills are an essential component of the role as you will be the first point of contact for face to face, telephone and electronic enquiries from patients, relatives, general public and staff.

Applicants should have several years experience of a front facing reception role ideally within the NHS, be proficient in the use of Microsoft Office applications, have a knowledge of Patient Administration Systems such as RIO, SEMA, CRIS and EMIS although training would be given to the successful applicant.

This role will be part of a 7 day working programme and occasional weekend and Bank Holiday working may be required in order to ensure continuity of service. There will also need to be flexibility to cover team holidays and absences by working additional hours and these will be negotiated within the team to ensure staffing levels are adequate.

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.