Bank Healthcare Assistant - Hodge Hill, Birmingham

We are seeking a motivated and compassionate Healthcare Assistant to join our friendly primary care team, delivering safe, effective and high-quality patient care to our local community. The successful candidate will work as part of a multidisciplinary primary care team, undertaking a range of clinical and administrative duties under the supervision of a registered healthcare professional. The role will support the delivery of services for both registered and temporary patients, contributing to the smooth running of patient care and practice services. You will provide patient-focused support while maintaining high standards of care, professionalism and confidentiality, helping to promote positive health outcomes and an excellent patient experience., This role is a patient-facing clinical position within a GP practice, providing direct support to clinicians and patients. Key responsibilities include recording patient observations (blood pressure, pulse, oxygen saturation, temperature, height, weight and BMI), undertaking venepuncture/phlebotomy, ECGs, NHS Health Checks, urinalysis, wound care, supporting chronic disease management clinics, vaccination and immunisation programmes, and assisting clinicians during examinations and procedures. The post-holder is responsible for accurately recording clinical information, recognising and escalating abnormal findings, promoting health education, maintaining clinical supplies and equipment, and participating in health promotion and recall programmes. The role requires regular contact with patients, including face-to-face consultations and other patient interactions, while adhering to practice policies on confidentiality, data protection, infection prevention and control, health and safety, and safeguarding. The post-holder must maintain professional standards, undertake relevant training, contribute to audit and quality improvement activities, and handle confidential patient information appropriately. Given the clinical duties, including patient assessments, specimen collection, vaccination support and direct patient contact, the role is considered patient-facing and requires compliance with relevant occupational health, infection control and safety requirements.

At Coventry and Rugby GP Alliance, we pride ourselves on fostering a culture of innovation, growth and continuous learning. As a member of our team, you'll have the opportunity to work alongside talented professionals who are committed to delivering excellence and driving positive change within our industry.

We take pride in offering a robust range of benefits to support our employees, including:

• Annual Leave: Enjoy 27 days of annual leave for full-time employees, in addition to bank holidays.
• Sick Pay: Our enhanced sick pay policy ensures you are supported during times of illness.
• Pension Scheme: Access to the NHS pension scheme to secure your financial future.
• Enhanced Maternity Leave: We provide generous maternity leave to support new parents.
• Paternity Leave: We also offer paternity leave to allow new fathers to bond with their new-borns.
• Blue Light Discounts: Take advantage of exclusive discounts available for our staff. After probation you can make a expense claim for the price of your blue light discount card and receive full reimbursement
• Employee Assistance Network: Access support through our employee advice network for personal and professional challenges 365 days a year 24-7
• Internal Awards: We recognise and celebrate the achievements of our staff through internal awards.
• Exclusive Discounts: Benefit from a variety of discounts that enhance your overall employee experience.
We are committed to creating a supportive and rewarding work environment for all our employees.