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Bank Concierge

Sanctuary Group, Lowestoft, Suffolk

Bank Concierge

£13

Sanctuary Group, Lowestoft, Suffolk

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 17 Oct | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: c2dcbd303fe54d56bb4a0a5d21c4b892

Location ref: Lowestoft, Suffolk

Full Job Description

  • All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
  • Internal candidates should apply via their internal careers account.
  • We may close this advert early, so please apply as soon as possible.
    • We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

  • Experience supporting young people or vulnerable adults, including those with mental health needs or substance misuse
  • Ability to stay calm and professional under pressure
  • Strong communication skills and a friendly approach
  • Confident using IT systems

    Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
    • Bank Concierge Trafalgar House, 176 London Road North, Lowestoft, Suffolk, NR32 1HB £12.90 per hour Hours as and when required Be the reason someone finds their footing We're proud to be recognised as the 2025 Housing with Care Employer of the Year - and we're excited to welcome a new Bank Concierge to our vibrant homelessness service at Trafalgar House, 176 London Road North, Lowestoft, Suffolk, NR32 1HB. You'll be part of a compassionate, community-focused team supporting people experiencing homelessness, that puts people first - every single day. #BeYourBest is more than a hashtag - it's our commitment to helping our people grow, thrive, and feel valued. We'll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally. Your role
  • Be the first point of contact for customer queries and support
  • Build positive relationships and help customers develop life skills
  • Respond calmly to emergencies or challenging situations
  • Ensure the service is secure and provide excellent customer care
  • Carry out health and safety checks and keep customer notes up to date, Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it's like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.

Direct job link

https://www.jobs24.co.uk/job/bank-concierge-127601771

About this company

Sanctuary Group

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