Bank Clinical Support Worker

Please note that all successful candidates must complete the full induction and training programme before undertaking any Bank shifts. Attendance is required for the entire six-day induction (Monday to Friday and the following Monday), and this cannot be split across multiple programmes. Applicants must be able to commit to all induction dates.

Join the Staffing Bank at Bedfordshire Hospitals and enjoy flexible working while supporting high-quality patient care across our Bedford site. As a Bank Clinical Support Worker, you will work alongside nurses and the wider healthcare team, assisting with personal care, monitoring observations, and promoting patients' comfort and wellbeing.

Bank staff play a key role in covering temporary staffing shortages and maintaining safe, effective services. You will receive the same induction and mandatory training as substantive staff, gain valuable NHS experience, and have opportunities to develop your skills and pursue future careers within the Trust.

We are looking for caring, enthusiastic, and motivated individuals committed to delivering compassionate patient care in a busy and supportive environment. Please note that applicants who hold, or are currently working towards, NMC registration are not eligible for this role and should apply for a Registered Nurse vacancy instead.

If you hold a registered NMC pin or in the process of obtaining a NMC pin you are unable to apply for this position. Please apply on a registered Nurse vacancy.

Under the supervision of a Registered Nurse or Nursing Associate, you will support the delivery of high-quality patient care by providing personal care and undertaking delegated clinical duties appropriate to your training and competence.

As a Bank Clinical Support Worker, you will work across a variety of general wards and may have opportunities to gain experience in specialist areas, including Paediatrics and the Emergency Department. We encourage all bank staff to complete the Care Certificate to support their development and enhance patient care.

You will play an important role in creating a positive experience for patients and their families, demonstrating compassion, empathy, and respect at all times. Previous healthcare experience is desirable but not essential, as full training and support will be provided.

The role offers flexible working arrangements, with shifts available across days, nights, weekends, and public holidays. In return, you will gain valuable experience within a supportive team environment while contributing to excellent patient care.

You will be expected to act as a professional role model and consistently demonstrate the Trust's THRIVE values of Teamwork, Honesty & Openness, Respect, Inclusivity, Valuing People, and Excellence.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Clinical Role Requirements

Working under the supervision of a Registered Nurse or Nursing Associate, you will provide high-quality personal and clinical care, ensuring patients are treated with dignity, respect, and compassion. You will assist with personal care needs, including washing, dressing, toileting, feeding, and maintaining comfort and wellbeing.

Following appropriate training and competency assessments, you will undertake delegated clinical duties such as monitoring observations, recording fluid balance, completing risk assessments, ECG recording, point-of-care testing, venepuncture, cannulation, specimen collection, and accurate documentation of care provided. You will recognise and report changes in a patient's condition promptly and work within the limits of your competence at all times.

The role includes supporting patient admissions and discharges, preparing equipment for clinical procedures, chaperoning and escorting patients, maintaining a clean and safe environment, following infection prevention and control procedures, and responding appropriately in emergency situations.

You will provide reassurance and support to patients, relatives, and carers, answering queries within your scope of practice and escalating concerns where required. Strong communication skills are essential, as you will contribute to patient handovers, work closely with multidisciplinary colleagues, and help ensure coordinated care.

You will also use Trust computer systems, report incidents or concerns appropriately, and consistently demonstrate the Trust's THRIVE values of Teamwork, Honesty & Openness, Respect, Inclusivity, Valuing People, and Excellence in all aspects of your work.