Bank, Band 4, STAR Worker

The post holder will focus directly on the needs of service users giving support to care co-ordinator - in the hub and spoke model STaR workers have a specialist 'spoke' role and will be asked to focus specifically on either carer support, social care/housing/assertive engagement, physical health using the Support Time and Recovery (STaR) Model. You will work closely in association with the Team Leader, other senior staff and other agencies, to help maximise the quality and quantity of services within available resources., · Provide support, give time to an allocated group of service users and thus promote their recovery and promote their place in the broader community. · Responsible for providing support to the care co-ordinator (hub), in the implementation of a recovery focussed care plan for an allocated number of individual service users. · Ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent basis. · Positively promote independent living of service users within community. · Enable the capacity of the team to develop a rapport with service users, based upon attentiveness, sensitivity, understanding, compassion and honesty. · Develop plans that will enable the provision of practical support to service users and their carers in developing and managing dignity and independence. · Enable staff to provide support with daily 'living of ordinary lives. · Ensure the right information is available to enable staff and service users to gain access to resources, including benefits and welfare rights. · Be responsible for reviewing information available to staff and service users for its quality and relevance. · Help to identify early signs of relapse by monitoring the service users' progress, level of functioning and mental state and alert the appropriate staff involved in the service users' care., · To maintain accurate records as required by existing procedures, entering appropriate details on the service users' case notes / electronic patient records as necessary. · To ensure the service user understands and has a clear pathway of care across sector / agency boundaries with key contact points / named individuals. · To aid in the induction of STAR workers at lower bands, as well as offering regular supervision, peer support and mentoring in addition to existing managerial / clinical supervision. · To lead cross-service peer supervision groups of STAR Workers. · To participate in and be responsible for appropriate elements of staff development as part of Team meetings as and when required · To liaise and work in close co-operation with the Team Leader, other mental health professionals, and voluntary and private sector agencies as required, to help ensure that best value services are delivered to the users of services.

HPFT provides services for service users with mental health, learning disability and children's and adolescent mental health problems. Applicants should have some experience of working in a healthcare setting.,

• NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit
• NVQ/Mental Health Certificate Level 2., Ability to work unsupervised in a range of settings.
• Knowledge of benefits/employment systems
• Extensive experience of providing mental health services from within a team setting, An understanding of the mental health system.
• Basic written communication skills., Car Driver - able to travel
  
  Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. Feedback from our staff about working for the Trust is very positive and, in the NHS national staff survey, we regularly see a high percentage of staff saying their role makes a difference to our service users and that they would recommend the Trust as a place to work. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional so that together we provide great care and great outcomes for our service users and carers.