Bank Administrator (Band 4)

West Suffolk Professionals (WSP) recruit and manage all temporary staff within the West Suffolk NHS Foundation Trust.

The role of the Bank Administrator is to fill gaps in staffing and carry out general administrative duties across all departments in the Trust, as and when required.

You will play a vital role in supporting colleagues, patients, and visitors by helping our services run smoothly, efficiently, and effectively.

Please note: WSP are unable to support sponsorship roles on Bank, as we cannot offer guaranteed hours.

Main duties of the job

o To act as the Senior Administrator within the assigned Department at West Suffolk Hospital.

o To support the Manager/Supervisor in the effective administration of the department. To provide a high level, professional support function with responsibility for the smooth and effective delivery ofthe department's administrative function and systems

.o Responsible for managing complex and sensitive communications including investigating, solving problems and responding to unexpected demands, knowing which issues to escalate and the process for doing so.

o To supervise the Administration Assistants including contributing to annual appraisals and overseeing the management of Trust Mandatory Training requirements.

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.