Band 8a

We are looking for an experienced and motivated technical professional to lead the day-to-day technical management, optimisation and development of the Hertfordshire and West Essex Shared Patient Record. This is an exciting opportunity to play a key role in shaping the future of shared care information across health and care organisations. You will act as the technical subject matter expert for the service, leading system enhancements, integrations, testing, technical assurance, supplier engagement and the resolution of complex incidents. Working closely with NHS partner organisations, clinical and digital teams, information governance colleagues and suppliers including Oracle Health Cerner, you will ensure that the Shared Patient Record remains secure, reliable, effective and aligned with local, regional and national interoperability priorities. You will bring significant experience of healthcare interoperability, systems integration or digital service delivery, together with knowledge of technologies and standards such as APIs, FHIR, HL7, GP Connect and health information exchange platforms. Strong analytical, problem-solving, stakeholder engagement and communication skills are essential. The post offers the opportunity to contribute to emerging priorities including digital care planning, NHS App integration, neighbourhood health and the national Single Patient Record agenda. If you are collaborative, organised, solution-focused and passionate about improving information sharing to support excellent patient care, we would welcome your application. The post holder will provide technical leadership for the Hertfordshire and West Essex Shared Patient Record, managing its day-to-day operation, optimisation and development. Responsibilities include leading system enhancements, integrations, testing, upgrades and technical assurance; investigating complex incidents, data-quality and patient-matching issues; monitoring system performance, interfaces, access controls and digital certificates; and maintaining technical documentation and operational procedures. The role will manage relationships with Oracle Health Cerner and other suppliers, coordinate the onboarding of new organisations and data flows, and provide expert technical advice to governance groups and regional and national forums. Key relationships include clinical, operational, digital, information governance and technical teams across partner NHS organisations, the Central East ICB, suppliers and interoperability partners. Core hours are 37.5 hours per week, with flexibility required to support planned changes and service incidents. Hybrid working will be considered, Will require days to be on site. With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and require support or guidance please contact westherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion. The post holder will provide technical leadership for the Hertfordshire and West Essex Shared Patient Record, ensuring the platform and its associated interoperability services remain secure, reliable and fit for purpose. Key duties will include:

• Leading the design, configuration, testing and implementation of system enhancements, integrations and new data-sharing capabilities.
• Acting as the technical subject matter expert for interoperability architecture, data flows, interfaces, APIs, FHIR, HL7 and GP Connect.
• Investigating and resolving complex technical incidents, system outages, data-quality issues and patient-matching exceptions.
• Managing technical testing, release management, upgrades and change assurance to minimise risk and maintain service continuity.
• Monitoring system performance, interface availability, access controls, audit requests, digital certificates and the Master Patient Index.
• Maintaining technical specifications, architecture diagrams, configuration records, operational procedures and support documentation.
• Managing relationships with Oracle Health Cerner and other suppliers, including incidents, service requests, releases and improvement plans.
• Coordinating the technical onboarding of new organisations, systems and data-sharing partners.
• Working collaboratively with clinical, operational, technical and information governance colleagues across partner organisations.
• Providing expert technical advice to governance groups and representing the system at local, regional and national interoperability forums.
• Supporting the development of future interoperability roadmaps, NHS App integration and emerging Single Patient Record priorities.