Band 4 Template Coordinator

The post holder will be able to add or remove letter preparation, request list, treatment function of the appointment type and the ERS (e-Referral's system) services. To provide patient-focused rescheduling patients from one template to another using the appropriate Trusts booking system and the national e-Referrals system. The post-holder will deal with all associated contacts from the request, such as service manager, operation managers and clinicians. The post-holder will be expected to manage Template requests following the Trust policy and targets. Main duties of the job Ensure that any logged incidents, problems and changes are registered on the local IT Service Desk system. and that these incidents. Ensures all work is carried out and documented in accordance with required standards, methods and procedures in these systems. To help establish and maintain local procedures and processes for the maintenance of service. Play a role in the testing/review of the templates running in the Trust helping to reduce negative impact in the services. To be aware of National and Trust booking targets and ensure all appointments are rescheduled in accordance with the relevant timescales. To be aware of 18-week RTT guidance and speciality pathways. To be able to confidently reschedule target wait appointments within the 14day timeframe into the appropriate clinic code or appointment type with knowing about the policy when need to do amend temp

The post holder requires a good understanding of the needs and requirements of the process for building the templates clinics based on the naming convention that the Trust is using. The post holder requires knowledge building clinics in PAS and linking resource name, location with the appointment.,

• Educated to GCSE level (or equivalent) including English and Maths, or equivalent relevant experience
Desirable
• Further study for professional memberships or management qualifications
• Evidence of continuing personal development
Experience Essential
• Experience ofproviding operational knowledge to support development of strategies and implementation plans
• Experience of working with Cerner back office with specific knowledge of template management.
• Experience of promoting good practice to ensure the highest standards of conduct.
Desirable
• Experience of identifying causes of data errors and inaccuracies.
• Experience managing implementation of cross organisation support and improvement plans
Personal qualities and attributes Essential
• Approach to work that promotes and demonstrates high work standards and ethics.
• Good communication skills both orally and in writing
• Self-starter,motivated andwith strong attention todetail and a methodical approach to work
• Organisational and time management skillswith ability to work to deadlines
• Confident and assertive with decision making and problem solving skills
• Flexible to meet the needs of the service
Skill and aptitudes Essential
• Ability to engagewithstakeholders to understand their requirements and to work with them to ensure needs are met
• Ability to achieve targets and standards through personal endeavour and the efforts of others.
• Ability tofollowprofessional and technical leadership toimprove personal performance.
• Ability to set personal objectives and identify personal development needs
• Knowledge of legislation, guidelines and best practice for data quality standards
• Ability to collect metrics and performance indicators for data quality monitoring and improvement.
• Ability to provide advice and support for adoption and operation of data quality legislation, directives and standards.
• Expertise in effective use of patient management and clinical systems.
• Ability to achieve targets and standards through personal endeavour and the efforts of others.
Person Specification Education and professional qualifications Essential
• Educated to GCSE level (or equivalent) including English and Maths, or equivalent relevant experience
Desirable
• Further study for professional memberships or management qualifications
• Evidence of continuing personal development
Experience Essential
• Experience ofproviding operational knowledge to support development of strategies and implementation plans
• Experience of working with Cerner back office with specific knowledge of template management.
• Experience of promoting good practice to ensure the highest standards of conduct.
Desirable
• Experience of identifying causes of data errors and inaccuracies.
• Experience managing implementation of cross organisation support and improvement plans
Personal qualities and attributes Essential
• Approach to work that promotes and demonstrates high work standards and ethics.
• Good communication skills both orally and in writing
• Self-starter,motivated andwith strong attention todetail and a methodical approach to work
• Organisational and time management skillswith ability to work to deadlines
• Confident and assertive with decision making and problem solving skills
• Flexible to meet the needs of the service
Skill and aptitudes Essential
• Ability to engagewithstakeholders to understand their requirements and to work with them to ensure needs are met
• Ability to achieve targets and standards through personal endeavour and the efforts of others.
• Ability tofollowprofessional and technical leadership toimprove personal performance.
• Ability to set personal objectives and identify personal development needs
• Knowledge of legislation, guidelines and best practice for data quality standards
• Ability to collect metrics and performance indicators for data quality monitoring and improvement.
• Ability to provide advice and support for adoption and operation of data quality legislation, directives and standards.
• Expertise in effective use of patient management and clinical systems.
• Ability to achieve targets and standards through personal endeavour and the efforts of others.
  
  The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please follow link https://www.royalfreelondonjobs.co.uk