Band 4 Medical Secretary Supervisor - Burns and Plastic Secretaries

We are looking for a highly motivated, enthusiastic and experienced Band 4 Medical Secretary to join our friendly secretarial team within the Burns & Plastic Surgery Department at Queen Elizabeth Hospital Birmingham, working 37.5 hours per week. The successful candidate will be a key member of the team, taking a lead role in providing high-quality secretarial and administrative support to consultants and other healthcare professionals. You will play a pivotal role in the effective management of patient pathways, ensuring patients are actively monitored and progressed through their pathway in a timely manner, while supporting the delivery of a professional, efficient and patient-focused service.,

• To provide a high-quality, confidential medical secretarial and administrative service to the Consultant(s) and wider clinical team within Burns & Plastic Surgery.
• To accurately produce clinical correspondence from digital/audio dictation, including clinic letters, results letters and other medical correspondence, requiring a good understanding of medical terminology, phraseology and medications. Some correspondence may contain complex or distressing clinical information and will require a high level of accuracy and concentration.
• To action clinical correspondence promptly and appropriately, including arranging follow-up appointments and completing other actions as instructed by the Consultant and clinical team.
• To ensure appropriate patients are identified and added to relevant weekly Multidisciplinary Team (MDT) meetings, supporting the effective management and progression of patient pathways.
• To actively monitor and manage patient pathways, identifying outstanding actions, appointments, investigations or correspondence and escalating concerns appropriately to help prevent unnecessary delays to patient care.
• To organise meetings as required, including coordinating arrangements, preparing agendas, taking accurate minutes and following up agreed actions.
• To work independently, using initiative and effective prioritisation skills to manage a busy workload, meet deadlines and support the achievement of Trust and departmental standards and targets.
  
  We are looking for someone who is organised, proactive and self-motivated, with excellent communication and administrative skills and the ability to manage and prioritise a busy workload.
Applicants should possess an RSA II qualification or equivalent, together with an AMSPAR qualification or equivalent relevant medical secretarial experience. This is an excellent opportunity for an experienced medical secretary who enjoys working as part of a busy and supportive team and is committed to delivering a high standard of service to both patients and clinical colleagues.

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.