Band 4 Medical Secretary

Working independently and as part of a supportive team, your responsibilities will include:

• Delivering a professional and confidential secretarial service to medical staff.
• Managing complex diaries, outpatient clinic bookings, and patient follow-up appointments.
• Supporting consultants with a variety of administrative tasks, including additional responsibilities such as medical education and teaching commitments.
• Coordinating medical rotas, meetings, and administrative activities.
• Liaising with patients, service users, external agencies, and colleagues in a compassionate, respectful, and professional manner.
• Handling sensitive and confidential information with integrity and discretion.
• Acting as a key point of contact, resolving queries and using initiative to manage competing priorities.
• Working closely with fellow Medical Secretaries to provide cross-cover and maintain service continuity.
• Supporting service improvements and helping to implement positive changes that enhance efficiency and patient experience.
• Support the Senior Admin Lead in coordinating workloads and ensuring efficient administrative processes. Supervise and support, Band 2 and Band 3 administrative staff. Work collaboratively with the Senior Admin Lead and Admin Team Coordinator to deliver a comprehensive and effective administrative service.
  
  At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
  
  We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group
We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.