Band 4 - Business Administrator, Private Care

Help shape a growing service. Make every patient's journey count.Are you an organised, confident administrator who takes pride in getting the detail right and giving people an excellent service? We are looking for two Business Administrators to join our developing Private Care service at West Hertfordshire Teaching Hospitals NHS Trust.

This is more than a routine administration post. You will be central to the smooth running of private patient pathways--coordinating appointments, diagnostics, procedures and admissions; keeping records accurate; supporting billing and insurer processes; and making sure patients receive clear, timely and professional support from their first enquiry onwards., Coordinate private outpatient appointments, investigations, procedures and admissions across a range of specialties.

Act as a trusted first point of contact for patients, consultants, clinical teams, insurers and finance colleagues.

Maintain accurate patient, funding and activity information, with excellent attention to confidentiality and detail.

Support invoicing, insurance authorisations and self-pay pathways so that care and payment processes run smoothly.

Spot delays or issues early, resolve routine queries and help us improve the way the service works.

With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance.www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and require support or