Band 3 Ward Clerk

To serve as the point of contact for patients, visitors and staff entering the department.

To provide administrative support to ensure smooth flow of the patient admissions, discharge's, transfers and general ward operations.

The post holder might be required to work across the Trust at any time throughout the duration of his/her contract.

For further details of this post, please contact:

Aroia Iraola ~ Email:aroia.iraola@nhs.net

Greet patients, visitors, and relatives in a friendly, professional, and helpful manner.

· Answer telephone enquiries; direct calls to appropriate staff; take and relay messages.

· Manage patient admission/discharge/transfer paperwork, updating hospital/ward information systems.

· Maintain and update patient records, including processing patient notes, test results, and reports.

· Book patient transport (if applicable) and coordinate with porters, pharmacy, and other support services.

· Maintain the ward admission book and monitor daily patient list.

· Assist with general clerical tasks: filing, photocopying, scanning, distributing mail.

· Manage visitors' sign-in/out (if required) and ensure visitor policies are adhered to.

· Ensure confidentiality and data protection at all times.

· Liaise with nursing staff, doctors, and other ward team members to facilitate patient care.

· Provide cross-cover for colleagues across the cardiology admin team during periods of annual leave, sickness, or unplanned absence, ensuring continuity of service.

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.