Band 3 Medical Secretary-Respiratory Medicine

To type clinic letters and reports from audio dictation & produce accurate correspondence in a timely manner To book, reschedule and cancel appointments/clinics. To monitor waiting lists & clinic capacity; To maintain & track results of patient investigations and on receipt, prioritise & action according to clinical need with guidance from the medical team. To maintain Consultant diaries as required. To open post and action accordingly. Providing a first point of contact (face to face, telephone & email) for patients, colleagues and other health care professionals. Process referrals accordingly. Updating and inputting of patient information on to the appropriate systems and spreadsheets. Scanning documents as required to patient records. Collating information and documents for reporting purposes To be able to organise daily workload and prioritise tasks to meet timescales & deadlines. Completing necessary actions required from correspondence and any requests received.

We are seeking enthusiastic, organised and proactive individuals with previous experience in a secretarial role. The successful candidates will provide comprehensive administrative and secretarial support within a fast-paced clinical environment, ensuring high standards of patient care and efficient service delivery. Essential requirements:

• Previous experience in a secretarial role
• Audio typing experience
• GCSE English and Maths (Grade C/4 or above)
• Good knowledge of Microsoft Office applications
• Excellent communication and organisational skills
• Ability to work independently and prioritise workloads effectively
• Proactive approach with strong attention to detail
Desirable:
• Understanding of patient pathways and waiting list management within an NHS setting
This is an excellent opportunity for motivated individuals who enjoy working as part of a team and are committed to delivering a high-quality service to patients and clinical staff. If you are organised, adaptable and thrive in a busy environment, we would welcome your application.

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.