Band 3 Medical Secretary

An opportunity has arisen for 2 x 37.5 hours Medical Secretaries to support the Respiratory Specialist Teams at Heartlands. You will be expected to provide a comprehensive secretarial and administrative service within this very busy department. This role will entail working closely with our Clinical teams to provide safe and effective management of patients; you will be the first point of contact so you should also possess excellent communication skills., Shortlisted candidates will be invited to complete tests at the initial stage and if successful will be invited to interview.

Our Medical Secretaries provide a highly valued service so we are looking for an individual who has significant experience and a proven track record of working as a Secretary/Administrator preferably within a healthcare environment; along with accurate audio-typing skills; you should be well organised, be able to multi-task, and stay calm under pressure with the flexibility to respond to any changing service demands at short notice. You should also have knowledge and have worked with MS Office and be able to pick up new IT systems quickly.

Duties will include audio typing of clinical and admin letters; booking, rescheduling & cancelling of appointments/clinics; dealing with patient phone calls; tracking and chasing results; arranging meetings, taking minutes; record-keeping; inputting of data, and any other secretarial/admin tasks within the job description.

We are seeking to appoint motivated and enthusiastic individuals who are proactive and confident within this type of role to troubleshoot any day-to-day issues as and when they arise.

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.