Band 3 Liver Services Waiting List Coordinator

An exciting opportunity has arisen for a Waiting List Coordinator within Liver Services at the Queen Elizabeth Hospital Birmingham. This role involves focused administration support in booking major cancer surgery and benign surgical procedures. The post holder will play a key role in coordinating surgical activity, working closely with clinical teams to ensure efficient scheduling and a high standard of patientcentred care.

The post holder will be responsible for coordinating and maintaining surgical waiting lists, managing theatre diaries to optimise theatre utilisation, and acting as a key point of contact for patients, clinicians, and multidisciplinary teams. The role requires exceptional organisational skills, attention to detail, and the ability to communicate sensitively and effectively with patients and healthcare professionals in a fastpaced clinical environment.

This position plays a vital role in supporting the safe, efficient, and compassionate delivery of care for patients undergoing major cancer and benign surgical procedures within a leading NHS teaching hospital., The post holder will be responsible for contacting patients to arrange and confirm surgery dates, ensuring clear, timely, and compassionate communication throughout the preoperative pathway. Key duties include validating and maintaining the surgical waiting list, actively managing RTT pathways to ensure national targets are met, and attending regular theatre planning meetings to support effective scheduling and optimal theatre utilisation. The role involves managing the waiting list inbox, responding promptly to queries from patients and clinical teams, and booking associated radiology procedures in addition to liver surgeries to ensure coordinated care. The post holder will work closely with the Clinical Nurse Specialist (CNS) team and consultants to ensure surgery dates are booked appropriately and in a timely manner, in line with any outstanding investigations or clinical requirements.

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.