Band 3 GPRU Coordinator

Acute Medicine QEH are looking for an organised and detail-focused GPRU Co-ordinator to join the team. This is a Band 3 permanent post and will be based at QEH. The post holder will be required to work Monday to Friday, 10:00 to 18:00 (subject to service hours).

The post holder will play a key role in supporting the GP Receiving Unit and wider Acute Medicine services by accurately inputting and validating confidential patient data across multiple Trust systems. Using a range of data sources and analytical tools, you will help produce timely reports on key performance indicators - including length of stay, triage and clinical assessment times, and discharge targets - to support clinical and operational decision-making.

Alongside data entry and analysis, the role covers a broad range of administrative duties for the Acute Medicine Directorate, including maintaining accurate patient records, supporting data quality improvement activities, liaising with clinical staff and managers on data trends, and providing ad-hoc administrative support as required., Accurately input confidential patient data into relevant systems in a timely manner, validating data across multiple Trust systems and data sources within strict time constraints.

Prepare daily and monthly reports for Acute Medicine services, including the GP Receiving Unit, covering KPIs such as 1-hour length of stay, time to MSDEC transfer, time to AMU admission, time to discharge, 15-minute triage and 30-minute clinical assessment targets.

Analyse complex information and data trends, producing reports and visualisations to support departmental and clinical decision-making.

Liaise with clinical staff & managers to feed back data trends and support improved staff/team performance.

Ensure data completeness, accuracy and compliance with data quality standards, identifying and correcting errors in data sets.

Assist with data collection, extraction, analysis and validation to support data quality improvement activity, under the guidance of the Service Manager and Operational/Clinical Leads.

Organise and maintain manual and electronic records, ensuring patient notes are correctly scanned and confidentiality is maintained at all times.

Maintain auditable information resources relating to data quality and keep records of completed data collection & audits.

Support the development of action plans to address data quality findings in conjunction with staff

Assist in the maintenance of electronic notes systems and attend meetings relevant to data quality

Provide ad-hoc administrative support

The ideal candidate will have strong Microsoft Office skills (particularly Excel), a proven track record of accuracy and attention to detail, and the ability to manage multiple tasks and meet strict deadlines while working confidently under their own initiative.

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.