Band 3 Clinical Services Administrator - BSW

Thanks to new investment, we are expanding our offer to include support for people with Complex PTSD (cPTSD), strengthening the pathway between primary care and secondary mental health services. We are seeking a motivated and well-organised administrator who is keen to play a key role in a developing, innovative service. If you enjoy working collaboratively, value a varied workload, and want to contribute to a progressive mental health initiative, we would be delighted to hear from you., As a vital member of the team, you will provide essential administrative support across Bath & North East Somerset, Swindon, and Wiltshire. Your role will be varied and rewarding, involving:

Being the first point of contact for service users, offering a warm and professional response on the phone and by email

Supporting clinicians through tasks like writing letters, taking meeting minutes, and scheduling appointments

Assisting with the coordination of both individual and group therapy sessions

Working closely with a senior administrator and a team of experienced psychological therapists

Playing an active role in the ongoing development and improvement of our service

We're looking for someone who is motivated, flexible, and capable of working with a high level of autonomy in a busy environment.

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon and across the county of Wiltshire.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Right to Work in the UK - This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.