band 2 Clerical Officer

Our busy Audiology service is looking for a reliable, and dependable Band 2 Clerical officer to join our administration team. This role is a permanent role working 37.5 hours per week., The post holder will work at both Sandringham Road Clinic and Doncaster Royal Infirmary. As a service, we provide a full range of adult and paediatric diagnostic and rehabilitative services. As a band 2 Clerical Officer, your main role will be to provide admin support to the Audiology Team to help ensure the smooth running of our service. The role would consist of maintaining accurate patient notes, filing, imputing data onto Trust and Audiology systems, answering the telephones and dealing with patient enquiries. Effective team work and a keen focus on the Trusts Vision & Values are essential., Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

If you are a good team worker and are able to provide a high standard of patient-centred care, are kind, caring, professional and flexible, than you may be the person we are looking for., The successful applicant will have a good level of education and be able to demonstrate excellent organisational and communication skills, while having the ability to stay focused in a busy environment. You will also have good keyboard skills with a high level of accuracy and the ability to work individually and as part of a team. A working knowledge of Trust systems would be an advantage.,

• Experience working with the general public
• Experience handling telephone calls
• Experience within an administration role, Experience working in a patient facing post
• Previous experience working with people with hearing and communication difficulties, GCSE Maths grade C or above (or equivalent)
• GCSE English grade C or above (or equivalent)
• Competent use of basic computer programmes., Knowledge of the Trusts patient management system (CAMIS)
• Knowledge of the audiology patient management system (Audit Base), Good verbal and written communication skills.
• Legible handwriting
• Tactful
• Mature attitude
• Ability to work within a team
• Ability to work unsupervised
• Ability to grasp new concepts
• Self-motivated
• Flexible
  
  DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it's our pledge to help you Develop, Belong and Thrive, Here. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.