Band 2 Administrative Assistant

This role is based across County Hall and the Valentine Centre, with travel required between sites. As part of the expansion of Neurodevelopmental (ND) services across Leicester, Leicestershire and Rutland (LLR), Leicestershire Partnership NHS Trust (LPT) is growing its team to improve experiences and outcomes for children, young people (CYP) and their families. The post supports the ongoing ND Improvement Programme, which aims to enhance diagnosis and care pathways for CYP with Autism Spectrum Disorder (ASD) and Attention Deficit Hyperactivity Disorder (ADHD). The programme focuses on improving outcomes through service redesign, workforce development and more effective use of resources. Successful candidates will join a motivated multidisciplinary team committed to delivering high-quality, child-centred care. The role requires creativity, adaptability and the ability to work collaboratively in a fast-paced environment, always keeping CYP and families at the heart of service delivery. Post holders will play a key role in reducing waiting times, improving access to support and driving positive change across local ND services. The team is ambitious, innovative and committed to learning, reducing inequalities and improving the quality and accessibility of services for the local population. This is an exciting opportunity to contribute to the future development of ND services within LLR.

• Excellent written and verbal communication skills.
• Good general level of education including GCSE in English Language and Mathematics at grade C (new Grade 4) or equivalent. Evidence of this qualification is required.
• Previous experience in an administrative role, working in a busy office environment.
• Good working knowledge and experience of using Microsoft Office packages.
• Excellent Customer Service skills and the ability to work as part of an integrated team.
• NVQ 2 in administration or able to demonstrate equivalent knowledge and experience.
• Highly motivated individual to deal with repetitive and monotonous duties and tasks.
You will need to demonstrate previous experience of working with confidential information, showing attention to detail and maintaining accuracy at all times. Your ability to work using your own initiative is essential, whilst understanding the importance of adhering to Trust Policies and local procedures. Operating SystmOne, a national NHS electronic patient record system, is a key requirement of this role, and whilst full training will be provided, there is an expectation that applicants would need to be skilled and confident in adapting to work with complex electronic systems.

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible. Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.