Back of House Skills Trainer

You'll play an important role in supporting Marston's ambition to be the #1 Local Pub Company in the UK, helping our kitchen and pub teams develop the skills, knowledge and confidence they need to deliver great food and brilliant experiences for our guests. What you'll be doing You'll manage the end-to-end delivery of learning solutions focused on Back of House operations, from supporting the development of training through to delivering engaging sessions face-to-face, digitally and through blended learning. Working closely with teams across the business, including Menu Development, Commercial Marketing and Operations, you'll turn business needs into practical and engaging learning that works for our pub teams.

We're looking for someone who understands the realities of a busy kitchen environment and can use that experience to bring learning to life. You'll be a natural coach and confident communicator, comfortable presenting to groups, building relationships and adapting your approach for different audiences. As this is a nationwide role, regular travel will be required, so you'll need a full UK driving licence and access to a vehicle. What we're looking for Essential

• A genuine passion for learning, development and helping others succeed
• Leadership experience within a hospitality, Back of House or food-led environment, ideally within a busy, high-volume operation
• Confidence presenting to groups and delivering face-to-face, digital and blended learning
• Strong organisation and project management skills
• Excellent communication and interpersonal skills
• A friendly, approachable and people-focused style
• The ability to build rapport, influence and work effectively with stakeholders at all levels
• The ability to thrive in a fast-paced environment and adapt quickly to changing priorities
• A proactive, solution-focused approach to evolving business needs
• A full UK driving licence, access to a vehicle and willingness to travel nationwide
It would also be great if you have
• Knowledge of Power BI, Reputation and Beanstore/EPOS systems
• An understanding of hospitality policies and practices, including food safety, EHO requirements and stock management
• Confidence using Microsoft Office applicationsCIPD Learning & Development or HR Qualification desirable
  
  We can't wait to see what we can make happen together! #MarstonsWherePeopleMakePubs
  
  £37,000 + £7,500 car allowance
35hrs per week Award winning modern & sustainable office with the option of hybrid working 33 days annual leave with option to buy/sell up to 5 additional days per year Enhanced parental leave policies 30% discount off food & drink in our pubs Award winning modern & sustainable office with the option of hybrid working 33 days annual leave with option to buy/sell up to 5 additional days per year Enhanced parental leave policies 30% discount off food & drink in our pubs Pub Support Centre Wolverhampton WV24BH Back of House Skills Trainer - £37,000 + £7,500 car allowance Passionate about food, hospitality and developing people? Love helping others build their skills and confidence?, What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:
• Car Allowance
• Training and induction from our NITA award training team
• Apprenticeship programmes - offering development at any stage of your career
• Enhanced Maternity & Paternity leave
• 30% off in Marston's pubs and Marston's Inns accommodation
• Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
• Save as you earn scheme
• Employee assistance programme, to support your well-being including confidential 24/7 helpline
• Pension scheme with additional Life Assurance and Group Income Protection cover included
• Health Screening Discounts
• Long Service Awards
• Buy and sell additional leave
• Gym Discounts
• 24-hour GP helpline
• Mortgage Advice and support
• Healthcare Cash Plan
Come as you are. Personality and passion is important to us. No judgement on where you've come from, or your story to date, just a need for the right attitude and an ambition that matches ours. We'll accept you and celebrate you for being you.