Awards and Progression Officer

The Awards and Progression Officer will be responsible for supporting the co-ordination of assessments for all SOAS programmes (including UG, PGT and PGR, both on campus and online/flexible learning, and those delivered via partnership and validation arrangements), ensuring the accuracy of all records. The role involves working closely with academic departments, professional services teams, IT colleagues, and other stakeholders to support the smooth delivery of assessments. Main responsibilities include: servicing of exam boards, sub boards and panels; production of certificates and transcripts; communications with staff and students; and support during examination periods. The successful candidate will help maintain accurate systems and records while contributing to an effective and responsive service across the University. You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website. About the Department The Registry is responsible for the central elements of student administration for SOAS with specialist teams including Assessment and Progression, Curriculum and Quality Assurance, Fees and Funding, Student Records, Doctoral School and Visa Compliance. Registry sits within the Student and Academic Services Directorate alongside Academic Services.

We are seeking a highly organised, detail-oriented and proactive individual to join the Team. This is a varied role, contributing to the annual cycle of assessment processes, maintaining accurate data and records, and responding to staff and student queries. You will have excellent organisational, administrative, communication, and customer service skills, with strong attention to detail, a collaborative team ethic, and the ability to manage competing priorities and meet deadlines effectively with a positive approach to achieving results. Strong IT skills are essential, including proficiency in Excel. Previous experience in university student record systems is highly desirable.

SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges.

We are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, we offer a comprehensive range of benefits designed to enhance your well-being and work-life balance:

• Generous Holiday Entitlement: Benefit from 44 days of holiday (30 days annual leave, plus bank holidays and 5 closure days over Christmas and Easter) to ensure ample time for rest and relaxation.
• Flexible Working Arrangements: We recognise the importance of flexibility and offer options to help you manage your professional and personal commitments effectively.
• Generous occupational pension scheme: To provide financial security for your future
• Learning and Development: We are dedicated to your professional growth and development and offer diverse learning and development opportunities to enhance your skills and advance your career.
• Health and Well-being Initiatives: Take advantage of our cycle to work scheme, eye tests, and season ticket loan to support your health and mobility.
• Enhanced Family Leave: We offer enhanced maternity, paternity & partner leave, and shared parental leave to support you during significant life events.
• Employee Assistance Programme: Access our confidential EAP for advice and support whenever needed.
• Discounted Gym Membership: Maintain your fitness with our discounted gym membership.