Automotive Parts Advisor Apprenticeship - Porsche M&A Coachworks Potters Bar
STEER AUTOMOTIVE GROUP LIMITED, Potters Bar, Hertfordshire
Automotive Parts Advisor Apprenticeship - Porsche M&A Coachworks Potters Bar
£16,640 a year
STEER AUTOMOTIVE GROUP LIMITED, Potters Bar, Hertfordshire
- Full time
- Permanent
- Apprenticeship programme
Posted 1 week ago, 28 Jul | Get your application in now before you're too late!
Closing date: 31-08-2026 (In 25 days)
Job ref: None
Location ref: Potters Bar, Hertfordshire
Full Job Description
Introduction
This apprenticeship with Porsche provides a unique opportunity to learn about vehicle parts management and customer service within the automotive industry. This position is ideal for individuals passionate about automobiles, with a keen interest in parts identification, inventory management, and providing exceptional customer support.
About the Employer
Located in Potters Bar, M&A Coachworks is proud to be the chosen partner for Porsche Centre Hatfield body repairs for Porsche cars in Hertfordshire. M&A Coachworks will take care of everything from a minor scratch to a major accident repair to your prestige car.What You'll Do
- Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
- Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries
- Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
- Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
- Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
- Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
- Provide product recommendations, technical advice, and pricing information to customers as needed
- Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
- Uphold company policies and procedures regarding parts sales, returns, and exchanges
- Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training Outcome
- There are lots of opportunities to develop your career within our expanding Dealer Network
- Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
- This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Qualifications
- Essential - GCSE - English - 4/C
- Essential - GCSE - Maths - 4/C
Course Information
Course: Supply chain warehouse operative (level 2)
Level: 2
Route: Transport and logistics
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship hours per week. At least 20% of your working hours will be allocated to off-the-job training.
Expected Duration: 1 Year 3 Months
Training Provider: CALEX UK LTD