Associate Director of Operations

As Associate Director of Operations, you will play a central role in ensuring the smooth and effective running of the Advancement office. Working closely with the Executive Director of Advancement Strategy and Operations, you will help shape the systems, processes and environment that enable our teams to thrive. Your remit will span financial management, operational planning, risk oversight, health and safety, space management, technology coordination and executive office support. You will lead a small, high-performing team and work in close partnership with colleagues across UCL to ensure that Advancement operates seamlessly as part of OneUCL. Your work will ensure that Advancement has the right structures, information and operational foundations to deliver on its ambitious goals. You will help maintain a positive, collaborative culture, support effective decision-making across the Executive team, and ensure that staff have the resources, clarity and environment they need to succeed. We welcome applications from candidates seeking part-time or flexible working arrangements wherever possible, with a minimum of 0.8 FTE. This role is eligible for hybrid working, with at least 20% of time spent on site. Please use the cover letter upload option to explain how you meet the essential and desirable criteria in the person specification. Further information about UCL Advancement can be found at www.ucl.ac.uk/giving.

You will bring substantial experience in managing budget and office operations processes within a complex organisation. You will be highly numerate and financially literate with experience in ensuring effective budget monitoring processes are in place. You will also be comfortable working at a management level across UCL, be a skilled communicator, with excellent interpersonal and relationship building skills. You will be organised and able to work on multiple projects adapting to changing circumstances as needed. You will be the person colleagues turn to for clear, practical advice on budgets, procurement, and financial processes while also supporting well-run office operations. If you enjoy bringing order to complexity, working with numbers as much as people, and making processes work better for everyone, this role will suit you well.

We are UCL: a diverse community with the freedom to challenge and think differently. The world urgently needs solutions to diverse problems. UCL was founded 200 years ago on the generosity of a collective of people who believed in an institution that could drive forward those solutions. The world needed collective support then, and it needs it again now. In response, UCL has launched , our biggest philanthropic and engagement campaign yet. Here, it will happen sets out our ambitions to solve global health, societal, climate and education challenges in UCL's next century. Here, we have the determination to double down on our discoveries, translate our innovations into impact and inspire the citizens of the future. There has never been a more exciting time to join UCL Advancement. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success. Here, it will happen.

What we offer We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays. Visit to find out more. As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
Additional 5 days' annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance
Our commitment to Equality, Diversity and Inclusion As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. Available documents