Associate Director in Applied AI (TMT)

As an Associate Director in Applied AI within our AI & Data team, you will lead the commercial growth and delivery of Applied AI solutions across our major Telecoms, Media & Technology (TMT) clients. You will originate and shape new opportunities, develop and take to market innovative service offerings, and lead multi-disciplinary teams to deliver secure, responsible and scalable AI outcomes. - Telecoms - Media & Entertainment - Technology (including software, platforms and digital services) As an Associate Director in Applied AI (TMT), you will be responsible for:

• Supporting the commercial strategy and origination targets for Applied AI offerings across major TMT accounts, owning opportunities from initial client conversation through to proposal and close.
• Designing, packaging and selling new advanced AI services and solutions that address clear client problems in telecoms, media and technology.
• Leading executive-level client engagements and pitching directly to C-suite stakeholders, translating model capabilities into operating cost impacts and product roadmap implications.
• Directing the delivery of complex AI solutions and pipelines, guiding technical teams on architecture and engineering approaches while remaining accountable for delivery outcomes.
• Taking responsibility for the secure deployment of large language models and associated tooling, ensuring appropriate controls, testing, monitoring and data protections are embedded in delivery.
• Ensuring delivery follows responsible and ethical AI frameworks, including governance for model risk, privacy, bias, explainability and human oversight.
• Hiring, developing and managing a consulting team, coaching performance and career growth while holding teams to strong delivery standards, utilisation and margin expectations.
  
  Proven history of originating and closing consulting sales and managing large accounts within the Technology, Media or Telecommunications sectors.
• Strong commercial understanding of generative AI and the modern AI stack, including large language models, prompt engineering, retrieval-augmented generation (RAG), vector databases and MLOps principles.
• Hands-on experience leading delivery of production AI solutions (you guide architecture and engineering teams rather than writing or governing the code yourself), with clear accountability for outcomes.
• Practical experience applying AI to at least one of: telco operations and customer service, media supply chains and content operations, or software engineering productivity and developer tooling.
• Good understanding of major cloud platforms (AWS, Azure or GCP) and their generative AI services, plus the security, data and operating model considerations required for enterprise deployment.
• Ability to communicate complex machine learning concepts to senior stakeholders who care about business impact, costs, risk and time-to-value.
The following will be an added advantage:
• Relevant certifications in cloud and AI (e.g., AWS, Azure or GCP; machine learning or data engineering certifications).
• Experience establishing responsible AI practices (governance, risk and controls) for generative AI and advanced analytics.
• Consulting experience leading multi-workstream programmes, including commercial management, estimation and delivery margin control.
• Experience operating in Agile environments and collaborating with product and engineering teams to deliver iterative value.
• Additionally, we expect that you possess the following core consulting skills:
• A strong focus on team working within diverse and remotely located teams
• A "can do" attitude - Hands-on & flexible approach to emerging requirements and a real willingness to learn and participate
• Good communication and people skills, with the ability to articulate complex ideas to different audiences within an organisation, and effectively engage with stakeholders ranging from subject matter experts to senior functional leads
• Strong documentation ability and excellent written and verbal communication skills
• Experience of working in fast-paced and demanding delivery-focused environments
• Enthusiasm and passion for the delivery of market leading solutions that make a difference
• Professional working proficiency in the English language
• An ability to travel internationally and stay away from home for up to 5 days each week for specific durations of time based on defined programme needs or phases
  
  Deloitte's AI & Data practice helps organisations unlock measurable value from data, automation and artificial intelligence, re-engineering products, platforms and operations to improve performance and accelerate speed to market. Within our Telecoms, Media & Technology (TMT) industry, we work with leading brands to apply AI in ways that reduce operating costs, improve customer and network outcomes, and create new digital products and revenue streams.
Our AI & Data team brings strategy, product thinking and engineering delivery together, shaping AI roadmaps, designing and deploying secure AI solutions, and supporting responsible adoption through governance, controls and change. We work closely with clients' business and technology leaders and with multi-disciplinary engineering teams to deliver outcomes across the full lifecycle from idea to scaled deployment. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach thousands of decisions we make every day. How we behave, our beliefs, and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity, Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process, or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Consulting "I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Consulting "Everyone always says, "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Consulting Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective, and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.