Associate Business Analyst

As an Associate Business Analyst (BA), you will play an important role in supporting Birmingham City Council's strategic priorities by helping to identify, analyse, and deliver effective business solutions. You will work with colleagues across the organisation to understand business challenges and opportunities, gather requirements, and contribute to initiatives that improve services, workforce capability, and organisational performance. What We Are About Our ambition is to deliver efficient, effective, and sustainable public services that meet the needs of our organisation, residents, and communities. Achieving this requires us to challenge traditional ways of working, embrace innovation, and continually seek opportunities to improve how services are delivered. We foster a culture of collaboration, continuous learning, and creativity, enabling us to develop solutions that strengthen organisational capability, support our workforce, and improve outcomes across the Council. Our work is focused on:

• Supporting Business Operations and organisational effectiveness
• Developing workforce capability and capacity
• Promoting learning, development, and continuous improvement
• Using data, insight, and evidence to support decision-making
• Building strong partnerships and collaborative working practices
This role provides an excellent opportunity to join a dynamic and evolving Business Operations function that is committed to improving organisational performance, supporting transformation programmes, and enabling services to operate more effectively. You will work alongside colleagues from across Birmingham City Council to identify opportunities for improvement, streamline business processes, and support strategic initiatives that deliver positive outcomes for both employees and residents. As an Associate Business Analyst, You Will Learn while developing practical experience through a combination of hands-on work, mentoring, and professional development. Supported by the Business Operations team, you will:
• Engage with stakeholders across the Council to understand operational challenges, opportunities, and priorities
• Support workforce planning, learning and development, business improvement, and organisational effectiveness initiatives
• Analyse business processes and identify opportunities to improve efficiency, effectiveness, and service delivery
• Gather, document, and communicate business requirements and recommendations
• Use data, research, and evidence to support decision-making and continuous improvement
• Contribute to projects and programmes that drive organisational change and business transformation
• Work collaboratively within multidisciplinary teams to deliver successful outcomes
We are looking for someone who is enthusiastic, curious, and motivated to develop a career in business analysis, organisational improvement, and business operations.


• Strong analytical and problem-solving skills, with an ability to think critically and identify practical solutions
• The ability to work effectively both independently and as part of a team
• Good report-writing skills and experience of preparing presentations using a range of software applications
• A basic understanding of financial processes, budgeting, or financial management tools
• Strong organisational and time-management skills, with the ability to manage competing priorities
• Excellent communication and interpersonal skills, with the confidence to build relationships and engage with a range of stakeholders
• An interest in business operations, workforce development, organisational performance, and public service improvement
• A positive attitude, willingness to learn, and enthusiasm for taking on new challenges
  
  Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence.
There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.


• A collaborative environment that values curiosity, innovation, and continuous learning
• Supportive leadership and mentoring from experienced professionals
• Training and development opportunities to help you grow your skills and career
• An inclusive workplace that reflects and values the diversity of the communities we serve
• A comprehensive benefits package that promotes a healthy work-life balance
• Exposure to a wide range of business functions, programmes, and service areas across the Council
Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application., In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.