Assistant Technical Specialist

Are you looking for a rewarding career where you can make a difference? Do you want a job where no two days are the same? Do you have a degree in IT, Digital or Cyber? We are looking for talented forward-thinking graduates to help us further develop and strengthen our IT & Digital service. You'll be a valued member of a dynamic IT Technology Delivery team, working alongside IT professionals who deal with a myriad of interesting challenges, project and tasks on a daily basis - no two days are the same! You will learn how an enterprise IT infrastructure hangs together and how it provides critical and essential services to our staff and the citizens of Leicestershire. You'll work with other IT technicians who will show you the ropes, but you will also learn how what it takes to support a customer base of over 5000 IT enabled staff, who we serve on a daily basis. The Assistant Technical Specialist will be involved in supporting, maintaining, and configuring core IT infrastructure including networks, servers, cloud platforms, and end-user computing environments to ensure system reliability, performance and security. The role involves hands-on experience with enterprise technologies and collaboration within technical teams.

• Have secured an NVQ level 6, degree or equivalent qualification in the Information Technology, Digital or Cyber Security field in the last 2 years
• Have undertaken a placement year in industry, predominately in an IT, Digital or Cyber Security discipline.
• Be a good problem solver and be able to undertake a task or project on your own and within a team
• Have an understanding of IT Service Management concepts
• Be keen to learn new skills, focus on personal development and adopt new ways of working
• Have experience of writing technical & non-technical reports
• Have a strong customer focus, and good customer care skills
  
  About Leicestershire County Council
At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose. For further information on what it's like to work for us and the benefits we offer, please refer to the following

In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a . A career which supports your values You will be creative, innovative, and make a difference to people's lives. We are proud of our culture and support our employees. Read our ' ' guide on the council's website to find out more. Drive your career
• Annual investment in your learning and career development
• Flexible working hours - the way we work brings out the best in you and your team
• Flexible location - with a blend of working remotely, from home or in the office
• Technology - the right kit to suit your role