Assistant Store Manager Operations (Assistant Head Coach) - NEW NIKE LONDON FLAGSHIP

NIKE, Inc., City of Westminster

Assistant Store Manager Operations (Assistant Head Coach) - NEW NIKE LONDON FLAGSHIP

Salary not available. View on company website.

NIKE, Inc., City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 8 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: 16c32db01e0c4424a0146f532aae1b0d

Location ref: City of Westminster

Full Job Description

  • Building, leading, and developing a high-performing and diverse operations team while fostering an inclusive, collaborative, and consumer-focused environment.
  • Driving operational excellence across the store, ensuring efficient execution of daily processes that support commercial success and an exceptional consumer experience.
  • Managing labor planning, operational routines, and productivity to achieve business goals while maximizing efficiency and service standards.
  • Owning the end-to-end product journey within the store, including receiving, inventory accuracy, replenishment, stock management, order fulfillment, and RTV (Return to Vendor) processes.
  • Leading omnichannel operations, ensuring seamless execution of services such as Ship-from-Store, Click & Collect (BOPIS), digital fulfillment, and inventory visibility.
  • Leveraging data, reporting, and operational insights to identify opportunities, solve complex business challenges, and drive continuous improvement across store operations.
  • Supporting the implementation of NIKE's strategic priorities, including sustainability initiatives, membership growth, digital services, and operational innovation.
  • Partnering with store leadership to optimize resources, streamline processes, and deliver a premium consumer experience through efficient operations.
  • Demonstrating expertise in loss prevention, cash handling, compliance, and risk management practices to protect NIKE's people, products, and assets.
  • Ensuring all operational activities align with NIKE standards, policies, and safety guidelines.
  • Building strong partnerships with business partners across stores, districts, and headquarters to drive operational consistency and best-practice sharing.
  • Communicating complex operational information clearly and effectively to teammates, leaders, and cross-functional stakeholders.
  • Leading by example through coaching, mentoring, and developing future operations leaders while creating a culture of accountability, agility, and teamwork.

    A passion for NIKE and/or love of sport.
  • Some experience in retail and/or leadership positions.
  • Very good command of English language (written and spoken).
  • Experience and competency in serving exceptional consumer service.
  • Ability to coach and develop a strong team.
  • Strong focus on communication.
  • Flexibility to work in shifts and on weekends.
  • Qualifications:
  • Extensive retail experience including experience in management.
  • Enthusiasm and passion about sports and / or sports fashion.
  • Availability to work evenings and weekends

    Attractive salary that evolves with the market and experience.
  • Opportunity on receiving monthly bonus payments.
  • Attractive online and in-store employee discounts.
  • Attractive Benefits Package, Pension & Share scheme.
  • Exciting development and career opportunities.
  • Regular training on leadership, sales and products.
  • A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).
  • Staff dress to represent NIKE and foster our team spirit.
  • Access to sports activities.
  • Opportunities to participate in unique NIKE moments.

Direct job link

https://www.jobs24.co.uk/job/assistant-store-manager-operations-assistant-head-coach-127083969