Assistant Shop Manager - Milton Keynes, Buckinghamshire

Assistant Shop Manager - Milton Keynes, BuckinghamshireBrooklands - Milton KeynesJob SummaryAre you passionate about retail and ready for a fresh challenge where you can make a real difference in the community?An exciting opportunity has arisen for anAssistantShop Managerto join our retail team,supporting the Shop Manager in the daily operation ofourshop inBrooklands-inspiringvolunteers and customers alike.Whatyoulldo:Assistingin the daily operation and performance of the shop to meet sales targets and KPIsSupporting with stock processing, pricing, merchandising, andmaintaininga clean, well-presented retail spaceEnsuring a high standard of customer service at all timesSupporting and supervising a team of dedicated volunteers, helping with their recruitment, training, and coordinationManaging rotas and delegating daily tasks in collaboration with the Shop ManagerHandling cash, banking, and financial records in line with charity proceduresActing as a key holder,openingand closing the

shop, and overseeing operations in the Managers absenceEnsuring the shopcomplies withall health, safety, and security policiesPromoting the charitys values and fundraising initiatives in the local communityWhatyoullneed:Experience in a retail environment, ideally in a supervisory or team leader roleFriendly, approachable, and able to lead and motivate a teamGreat customer service and communication skillsOrganised and confident handling money, stock, and shop operationsA team player who thrives in a fast-paced, varied environmentBe physically fit to move and handle stock safelyA commitment to the values and mission of the charity sectorFlexibility to work weekends and cover shifts as needed, including in other nearby shopsThis appointment is subject to an Enhanced Disclosure and Barring Service check.If sufficient applications are received, we will close the vacancy in advance of the advertised date. Please apply early.About the roleSet in the tranquil grounds of Willen Lake, Willen
Hospice isthe leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patients needs and supports their loved onestoo.We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and aspecialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Income Generationteam and our growing portfolio of high street and online shops, to ensure our care stays free of charge.About youWhyjoinus?The chance to make a real impact in your communityA supportive team and collaborative working environmentGreatbenefitspackage including 35 days' holidaypro rata, inclusive of Bank Holidays,contributorypension scheme, enhanced maternity/sick pay, and ongoing professional
development.Perksand extras Blue Light Card discounts(with membership), and an Employee Assistance Programme.Ready to take the next step in your career? Apply today and help shape the future of facilities at Willen Hospice!About us