Applications are invited for an exceptional candidate with interest in Urgent and Emergency Care to join our team. This is a full-time role that is primarily based in the Emergency Department at St. Peter's Hospital, assisting with the daily operations of and support the delivery of the Urgent and Emergency Care service. The successful candidate will be organised, motivated and responsive with excellent interpersonal, communication and analytical skills and an understanding of performance monitoring or delivery within an NHS setting. Providing support to the Service Manager, General Manager and UEC Triumvirate by identifying pressures and making recommendations to the Service Manager on the required actions. The Division manages the Urgent and Emergency Care Centre, which includes the Emergency Department, the Acute Medicine service and a multi-specialty Clinical Assessment Unit and expanded Same Day Emergency Care unit, which opened in August 2021. We also work closely with our partners to oversee the delivery of diverse services including the Urgent Treatment Centre, Acute Frailty service and Mental Health Liaison service. This is an exciting opportunity for the right candidate to develop their skills and experience in a supportive but challenging and fast paced environment. If you are a dynamic self-starter with the ability, enthusiasm, and commitment to support us to continually improve the quality of the services that we deliver, we would like to hear from you.Main duties of the job Operational To work with our Clinical team leaders to ensure data is submitted in line with relevant time scales and quality standards. To achieve this the post holder will need to: Ensure that data is collected in line with operational requirements, liaising with teams to ensure appropriate arrangements are in place to capture the data required. To develop and maintain a database to allow accurate data collection, analysis, and reporting. Verify the accuracy and completeness of data collected to ensure the data is accurate. Analyse performance, providing real-time feedback to the wider Trust. Identify areas for improvement and underlying themes. To provide education/training to staff on key performance indicators requirements Operational Responsible for the line management of delegated admin and secretarial staff, ensuring efficient and effective service delivery responding to variations in workload pressures. Ensure compliance with legal requirements and Trust policies, including HR policies and procurement policies.

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond. Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey. We also run many specialist clinics in the community and local community hospitals and other healthcare facilities. Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care. We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.

We can offer you the full range of NHS benefits/discounts and in addition:

• Excellent pension scheme and annual leave entitlement
• On-site Nurseries
• On-site staff cafes
• On-site parking
• Support in career development
• Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics