Assistant Service Manager

'We care We communicate We collaborate We contribute'

Administrative and Clerical staff feel supported with flexible working at MKUH, reporting 6.82 out of 10, and a 76% feel strongly about approaching their managers regarding flexible working.' 'NHS Staff Survey 2024'

The Assistant Service Manager will work closely with the Operational and Clinical teams to provide a highly effective and efficient service delivery for the Directorate.

The post holder will have an operational lead role for all administrative functionswith additional responsibilities, working under the direction of the Operational team.

The post holder will have a key role in aiding to deliver the operational plan and supporting the Services developing strategies. The post holder will work closely with the Operational and Clinical teams to continuously improve the quality and effectiveness of the services.

The postholder will provide effective service management and day to day operational support.

This post is for an Assistant Service Manager in Medicine where the post holder will be expected to support the Service Manager in the day to day running of the Services in that aligned CSU. The post holder will need to demonstrate initiative, attention to detail, relationship building, communication, team working, data analysis and problem solving. Ideally, the post holder will have knowledge of the NHS, operational targets such as Referral to Treat and Diagnostics, management or understanding of patient pathways and strong computer skills.This is an amazing opportunity to join a dynamic and supportive team and start a career in NHS Operations. As a team we are encouraging of career development and will help facilitate any training requirements or areas the post holder would like to develop.

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.

Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030.

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