Assistant Service Manager

We are seeking a proactive, hands-on Assistant Service Manager with a genuine passion for supporting people and improving quality of life. This is an excellent opportunity for an experienced social care professional looking to develop their leadership skills within a rewarding and person-centred environment.
About the Service
This supported living service provides bespoke, person-centred support to two individuals with complex needs, including profound learning disabilities, autism, and mild behaviours that may challenge.
One individual uses some Makaton to communicate, and both individuals require a high level of personal care delivered with compassion, dignity and respect. The successful candidate will understand the importance of delivering tailored support that promotes independence, choice and wellbeing.
The Role
As Assistant Service Manager, you will support the Service Manager in the day-to-day running of the service, ensuring high standards of care and support are maintained while leading and developing a motivated staff team.
Key responsibilities include:
Supporting and leading a positive and successful staff team
Delivering high-quality, person-centred support
Promoting independence while maintaining safeguarding and best practice standards
Supporting recruitment, supervision and staff development
Assisting with service compliance and operational responsibilities
Acting as Service Manager in their absence where required
Providing direct support when required, including personal care and complex support needs
Supporting individuals with communication methods including Makaton where appropriate
Working Pattern
Flexibility is essential for this role and applicants must be able to work across a varied rota which may include:
Early and late shifts
Weekend and bank holiday working
Participation in an on-call rota where required
Occasional sleep-in or waking night duties where needed
Dedicated administration time for operational responsibilities

Experience within health and social care, ideally in a supervisory or senior support role
Full UK driving licence is essential
Flexibility to work varying shifts and participate in service requirements
Strong communication and leadership skills
Compassionate, proactive and person-centred approach
Ability to lead by example and support a team effectively
If you are passionate about making a difference and are ready to take the next step in your social care career, apply today through Eleven 11 Recruitment.
Please note: Unfortunately, our client is unable to offer visa sponsorship for this position. Applicants must already have the right to work in the UK.

Our client offers an excellent benefits package including:
High-quality training and ongoing career development opportunities
Paid enhanced DBS check
Flexible working opportunities
Employee discounts including Blue Light Card benefits
Paid annual leave (pro rata)
Contributory pension scheme with life assurance
Free and confidential 24/7 wellbeing and counselling support services
Employee referral scheme with bonuses of up to £500