Assistant Service Manager

Work with the people living in the service and the team to ensure high-quality person-centred support

• Monitor the quality of the service, ensuring it is fully compliant.
• Be an exemplary role model for the team and ensure their continuous development to ensure high standards are continuously met
• Liaise with the families and other stakeholders of the people living in the service
  
  Strong leadership is key to the success of our services. We have developed an exciting leadership approach at Mencap that we call Our Leadership Way. We want to recruit leaders who can demonstrate they have the potential to excel within this framework. In return, we are committed to developing your potential even further.
The suitable candidates will ensure that our services reach the highest possible standards in terms of quality and cost effectiveness - in this way, you will help us to meet needs of the people we support and encourage real involvement and influence in what we do. You will need to be computer literate and have experience managing in care. Self-motivation, determination, confidence, passion for positive change and an ability to make difficult decisions under pressure are also key to this role. You will need to be flexible with the days you are able to work, as you may need to work an early, late or some weekend work depending on the service needs, also to be part of the manager on call system, and be able to cover for other service managers in the area when on leave.

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!, For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team!
• T&C's apply based on contract
About Mencap Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carer's. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.