Assistant Restaurant Manager - West Court Retreat

Overview of the role

West Court Retreat offers a refined, tranquil dining experience rooted in calm luxury and personalised hospitality. We are seeking an Assistant Restaurant Manager to support daily restaurant operations, elevate guest service, and lead the front-of-house team with professionalism and exceptional attention to detail. Please note, West Court Retreat is not on a public transport route, so please consider necessary travel arrangements. (We reserve the right to close this vacancy early if a suitable candidate is found)

What You'll Do

Key responsibilities of this role will include, but not limited to:

Guest Experience

• Deliver warm, polished, and intuitive service aligned with the retreat's serene ambiance
• Anticipate guest needs and manage enquiries with discretion and care
• Support personalised dining experiences, including dietary needs and special occasions

Team Leadership

• Assist with hiring, training, and mentoring front-of-house staff
• Lead by example with calm, confident, guest-focused leadership
• Conduct pre-shift briefings and provide ongoing coaching

Operations

• Oversee floor service and coordinate smoothly with the kitchen
• Maintain impeccable dining spaces and uphold health & safety standards
• Support inventory management and service transitions across all meal periods and events

Financial & Administrative

• Assist with labour control, staffing levels, and POS/cash procedures
• Support planning and delivery of special events and private dining

What sets you apart

We're looking for someone who can demonstrate:

• Proven leadership in a high-end restaurant environment
• Strong knowledge of food & beverage operations and hospitality trends
• Excellent communication, problem-solving, and customer service skills
• Excellent attention to detail and creative approach to service
• Familiarity with restaurant technology and POS systems
• Flexible to work shifts including weekends, evenings and bank holidays

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Contact Details

Nirvana Spa and Leisure Limited

Tel: 000 000 0000

Contact: Emma Birch

Email:

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Overview of the role:West Court Retreat offers a refined, tranquil dining experience rooted in calm luxury and personalised hospitality. We are seeking an Assistant Restaurant Manager to support daily restaurant operations, elevate guest service, and lead the front-of-house team with professionalism and exceptional attention to detail.Please note, West Court Retreat is not on a public transport route, so please consider necessary travel arrangements.(We reserve the right to close this vacancy early if a suitable candidate is found)What You'll Do:Key responsibilities of this role will include, but not limited to: Guest Experience

• Deliver warm, polished, and intuitive service aligned with the retreat's serene ambiance Anticipate guest needs and manage enquiries with discretion and care Support personalised dining experiences, including dietary needs and special occasionsTeam Leadership Assist with hiring, training, and mentoring front-of-house staff Lead by example with
calm, confident, guest-focused leadership
• Conduct pre-shift briefings and provide ongoing coachingOperations Oversee floor service and coordinate smoothly with the kitchen Maintain impeccable dining spaces and uphold health & safety standards Support inventory management and service transitions across all meal periods and eventsFinancial & Administrative Assist with labour control, staffing levels, and POS/cash procedures Support planning and delivery of special events and private diningWhat sets you apart:We're looking for someone who can demonstrate: Proven leadership in a high-end restaurant environment Strong knowledge of food & beverage operations and hospitality trends Excellent communication, problem-solving, and customer service skills Excellent attention to detail and creative approach to service Familiarity with restaurant technology and POS systems Flexible to work shifts including weekends, evenings and bank holidays