Assistant Restaurant Manager

West Court Retreat offers a refined, tranquil dining experience rooted in calm luxury and personalised hospitality. We are seeking an Assistant Restaurant Manager to support daily restaurant operations, elevate guest service, and lead the front-of-house team with professionalism and exceptional attention to detail. Please note, West Court Retreat is not on a public transport route, so please consider necessary travel arrangements. (We reserve the right to close this vacancy early if a suitable candidate is found) What You'll Do: Key responsibilities of this role will include, but not limited to: Guest Experience

• Deliver warm, polished, and intuitive service aligned with the retreat's serene ambiance
• Anticipate guest needs and manage enquiries with discretion and care
• Support personalised dining experiences, including dietary needs and special occasions
Team Leadership
• Assist with hiring, training, and mentoring front-of-house staff
• Lead by example with calm, confident, guest-focused leadership
• Conduct pre-shift briefings and provide ongoing coaching
Operations
• Oversee floor service and coordinate smoothly with the kitchen
• Maintain impeccable dining spaces and uphold health & safety standards
• Support inventory management and service transitions across all meal periods and events
Financial & Administrative
• Assist with labour control, staffing levels, and POS/cash procedures
  
  Nirvana Spa & Leisure Limited is a family-owned business with over 50 years of experience creating exceptional wellbeing, leisure, and hospitality experiences. Since 1972, we have remained committed to helping our guests relax, recharge, and feel their very best.
Today, our collection includes Nirvana Spa, Pulse 8 Gym, and West Court Retreat, our luxury wellness hotel. Together, these businesses offer a unique blend of spa, fitness, health, and hospitality services, delivered by a passionate team dedicated to outstanding customer care. As a family-run business, employing over 500 people, we take pride in our supportive culture, long-standing values, and commitment to providing memorable experiences for every guest who visits us.