Assistant Quality Lead- Change Control, Band 5

The Pathology Quality Assistant and Change Control Officer (PQA&CCO) is an exciting opportunity to support the Pathology Quality Management Systems, with a focus on supporting Change Control processes across Pathology.

The role is to provide specialist Quality Management Systems (QMS) support and direction to each of the pathology disciplines; with the aim of achieving and maintaining all regulatory and accreditation requirements from external organisations including UKAS, MHRA, HFEA and HTA, as well as complying with Trust Policies and meeting Trust reporting requirements. This includes a particular focus on Change Control i.e. following internal processes to ensure that all changes within the department are managed correctly and aligned with Trust change requirements.

The role provides this specialist support by advising on the various aspects of Quality Management such as change control, document control, auditing, and non-conformity management to a large Pathology service, working in several distinct clinical areas i.e., Clinical Biochemistry, Haematology, Cellular Pathology, Microbiology, Phlebotomy, Point of Care Testing, Pre-Analytical areas and Mortuary - many of which are replicated on both hospital sites., The post holder is often the first point of contact for any Change Control and Quality Management issues within Pathology. The post holder's specialist Change Control and Quality Management knowledge will be used throughout the duties below to continually support, advise and direct colleagues, to ensure that the Change Control and QMS processes are maintained and used correctly. Whilst supported by the Quality Manager, the post holder must use their own initiative and expertise to advise and support colleagues, independently of the Quality Manager. To carry out these duties, the post holder will be communicating verbally and in writing to staff throughout Pathology and the Trust, with key links being the Quality Leads within each department, Laboratory Managers, and colleagues in the Trust Digital teams. The post holder will need to plan their time and activities effectively., Works with trust and digital colleagues to ensure all change activity is delivered as an integrated piece of change covering people, process, data, and technology and effective documentation of all areas of change affecting Pathology staff, services and processes are in place to meet regulatory requirements in line with current legislation.

- Builds relationships and maintain effective networks throughout the Trust to maintain a conscious awareness of high-quality pathology QMS and change control.

- Maintain a customer-focused approach to all pathology colleagues requiring help and advise with aspects of Change Control and the QMS.

- Liaise with external software companies regarding any issues, upgrade or maintenance.

- To communicate information verbally and in writing; presenting information, which may be sensitive and/or confidential.

- Attends meetings where required.

- Deputise for the Quality Manager as required, including attending management meetings.

- Liaise with the UKAS assessment manager and UKAS finance team as needed.

- Follow HR policies such as leave, sickness, and appraisal.

Communicating regularly with all Pathology Department staff, at all levels, across both sites.