Assistant Property Manager

Are you organised, proactive and passionate about delivering great customer service? Looking to build a career in housing with a role where no two days are the same?Join us as anAssistant Property Managerand play a key role in supporting the day-to-day management of our specialist housing portfolio. Working alongside an experienced Property Manager, you'll help keep our properties running smoothly while providing excellent support to residents, partners and contractors.From maintaining accurate records and coordinating repairs to responding to customer enquiries and assisting with tenancy administration, you'll be at the heart of delivering a high-quality service. This is a varied role where you'll balance administration with customer interaction, building relationships and supporting the smooth running of our specialist housing services.You'll also provide occasional reception cover, so you'll need to be adaptable, approachable and happy to support wherever needed. Housing experience is welcome but not essential.We're looking for someone with strong organisational skills, excellent communication and a positive, can-do attitude who is keen to develop their career. The role is primarily based at Wavy Gate Student Accommodation, Oxford, OX4 1LG, with some travel required to our Sinnet Court office (approximately a 10-minute walk away). Please refer to the attached Role Profile for full responsibilities and deliverables. An enhanced DBS check is required for this role.

• Experience in an administrative, customer service or housing-related role
• Excellent organisation skills with the ability to maintain accurate records and manage competing priorities
• Strong written and verbal communication skills, with confidence communicating by email, telephone and in person
• A proactive, adaptable approach with a willingness to support different areas of the team, including occasional reception cover
• Strong attention to detail and a commitment to delivering excellent customer service
• Confident using Microsoft Office, including Outlook, Word and Excel
• Ability to build positive working relationships with colleagues, residents and external partners
• GCSEs (or equivalent) in Maths and English (Grades A-C)
  
  At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.
  
  As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.
We offer a wide range of staff benefits. For this role, these include:
• 25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• Up to 8% contributory pension
• All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family