Assistant Practice Manager

Job title: Assistant Practice Manager Location: Carpenters Practice, Newham Salary: Up to £35,000 depending on experience Hours: 37.5 Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for
our patients, employees and NHS partners. Main Responsibilities: As a valued member of the Operose Health team, your key duties will include: You will support the Practice Manager and ensure the smooth running of the practice, where required, develop efficient sys, The Assistant Practice Manager at Operose Health plays a crucial role in ensuring the smooth operation of the practice. Based at Carpenters Practice in Newham, this full-time position offers a salary of up to £35,000 depending on experience. The role involves supporting the Practice Manager in managing IT, Human Resources, Financial Management, and delegating tasks as needed. Key responsibilities include overseeing the day-to-day operations of the surgery, ensuring effective administrative work processing, leading the reception staff appraisal system, and promoting the development and training of reception staff. The ideal candidate will possess reception/customer care experience, a strong understanding of health services, excellent communication and organisational skills, and the ability to work within a team. This position offers numerous benefits, including 27 days annual leave plus bank holidays and access to a learning management system.

Operose Health is a primary care provider committed to improving access, outcomes, and patient experience. With a focus on delivering local primary care at scale, Operose Health empowers its employees to be the best they can be for their patients and colleagues. The organization's core values include caring, ambition, resourcefulness, and excellence. By fostering a supportive and innovative environment, Operose Health aims to redefine and revolutionize the future of primary care. Employees are encouraged to pursue lifelong learning and professional development, and the organization offers various opportunities for specialization and growth within the primary care sector. Operose Health's commitment to quality care and employee wellbeing creates a dynamic workplace that prioritizes both patient and staff satisfaction.