Assistant Operations Director - Performance and Quality(FTC)

Nottingham CityCare Partnership is seeking an experienced, values driven Assistant Operations Director (Performance and Quality) to provide senior operational leadership across our community services, on a fixedterm/secondment basis to 31 March 2027. This role sits at the heart of our operational leadership team. At a strategic level, our operational leaders must be agile, responsive and commercially aware, able to navigate an everchanging environment characterised by significant operational pressures and challenge. You will be expected to ensure contract readiness, respond swiftly to new business and service development opportunities, and flex priorities at pace, while maintaining a relentless focus on quality, safety and outcomes. You will work closely with system operational leaders, commissioners and partners across the Integrated Care System (ICS), collaborating in a highly responsive and solutionsfocused way to shape services, manage demand and deliver against shared objectives. This is a senior operational leadership role for someone who can build strong, credible relationships across clinical teams, corporate services and external stakeholders and who can also get things done, turning strategy into delivery and driving continuous improvement in frontline services.,

• Provide senior operational, clinical and quality leadership across designated care group services.
• Drive delivery of performance, quality, finance and workforce outcomes, with clear grip, assurance and recovery plans where required.
• Champion patient safety, clinical effectiveness, positive patient experience and safe staffing, embedding a culture of learning and improvement.
• Ensure services are contract ready and operationally resilient, able to respond to changing demand, system priorities and new opportunities.
• Lead service improvement and transformation, using data, insight and staff engagement to improve quality and productivity.
• Support staff through change in a way that is inclusive, transparent and compassionate.
Were seeking a credible, experienced senior operational leader, with a strong track record of delivering quality, performance and patient safety improvements. You will balance strategic thinking with strong operational grip, make sound decisions at pace, and flex priorities while maintaining high standards. Confident working across organisational and system boundaries, you will build trust, influence effectively, and lead with compassion and integrity. This is an opportunity to contribute to the delivery of the NHS 10year vision, supporting the continued shift from hospital based care to high quality, integrated community services that make the biggest difference to population health.

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives. CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.