Assistant Manager - Wolverhampton

Salary not available. View on company website.

Lounge Underwear Ltd., Wolverhampton

Posted 1 week ago, 12 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: e6c72de833d74f89802e7f2a37db55ee

Location ref: Wolverhampton

Lead a variety of shifts (opens/closes/weekends) - from pre-shift briefings and delegating to your team, always engaging and motivating the team throughout
Coach your team through regular and honest feedback, creating a place people genuinely want to work
Understand rotas, stock, labour, KPIs (NPS, sales, gross profit) - and know how to support your General Manager when things aren't where they should be
Handle escalated customer complaints with confidence and good judgement, and maintain allergen and food safety standards across the team
Support recruitment of new starters and help them feel set up to succeed from day one
Be a visible, welcoming host on the floor and help build your Lounges reputation as the go-to spot in the local community
A people person who leads by example on the floor and isn't afraid to roll up their sleeves
Confident running a shift end-to-end, from pre-shift briefs to cash management and customer complaints
A natural host who helps create the warm, welcoming atmosphere that makes {account name} feel like a home from home
Community-minded; you get to know your regulars, your neighbours, and what makes Stroud tick
Experience in restaurants, bars, caf s or coffee shops as a Supervisor, Deputy or Assistant Manager

Lounges are pretty special places, and what makes them so special is the brilliant people who run them.

Competitive base salary + bonus + overtime
Permanent full-time role; 48-hour contract (40-hour contract option available)
Overtime pay for every hour worked
Achievable bonus scheme, paid twice a year
Tips shared equally across the team, based on hours worked
Free meal on every shift no matter the length
Christmas and Boxing Day off
Genuine career development with our in-house training courses and 'Step-Up' to General Manager/Head Chef development programmes
50% discount on food and drinks from day one. Including alcohol across all our brands (Lounge, Cosy Club, & Brightside) from day one
No uniform policy
The most talked-about staff party in hospitality - Loungefest!
Long service awards - Vouchers/Extra money
Early access to your pay with Stream
Emotional and practical support via the Licensed Trade Charity

https://www.jobs24.co.uk/job/assistant-manager-wolverhampton-127105589