Assistant Manager

At The Entertainer, we're searching for a passionate, hands-on Assistant Manager to help create the best shopping experience on the high street, in the Harlequin Shopping Centre, Watford. If you thrive in a fast-paced, customer-focused environment, love working with toys and enjoy leading a team to success, this could be the perfect role for you.
If you're within a 45 to 60-minute commute and ready to bring passion, enthusiasm, and strong leadership to our team, we'd love to hear from you!

At least 12 months of retail supervisory or management experience.
A people person with strong communication and leadership skills.
A commercially aware individual who can adapt and react quickly.
Someone tech-savvy-comfortable using Microsoft Office and Teams.
A positive, can-do attitude with a passion for toys and retail

Work in a fun, fast-moving environment where no two days are the same.
Be part of a supportive, enthusiastic team.
Unlock your potential with ongoing training and development.
Enjoy a career where you're valued, supported, and rewarded - every step of the way.

Over 40 Years of Selling Toys!
The Entertainer is the UK's largest independent toy retailer, with over 150 UK stores spanning England, Wales, Scotland, Northern Ireland, and the islands of Jersey and the Isle of Man. Our global presence is growing too, with over 200 international stores across The Entertainer and Early Learning Centre!
Our sister company, Addo Play, designs and creates toys that spark joy in children worldwide, with creative teams based in Amersham, Hong Kong, and a showroom in the USA.
As retail evolves, so do we! Since acquiring Early Learning Centre in 2019, we've been committed to offering quality, choice, and value to our customers. We've also expanded our reach by partnering with Tesco, Matalan, and Moonpig bringing our fantastic toy ranges to more high street locations and online retailers.
The Entertainer has big ambitions for growth, and we'd love for you to join us on our exciting adventure!

Location: Harlequin Shopping Centre
Salary: £31,400 plus fantastic benefits
Hours: 42.5 hours per week across 5 days out of 7

What You'll Be Doing:
Supporting the Store Manager in driving sales, smashing targets, and keeping shrinkage to a minimum.
Leading and motivating your team, ensuring they deliver exceptional customer service.
Keeping the store looking amazing, fully stocked, and ready to delight shoppers.
Using reports and data to make smart commercial decisions.
Managing stock, staffing schedules, and store operations like a pro.
Stepping up to run the store in the Manager's absence.

How We'll Reward You:
We appreciate the hard work and dedication of our teams, which is why we offer amazing benefits, including:
Flexible access to your pay via MyView PayNow
Retail Trust benefits, including a Virtual GP.
Birthday Leave plus 33 days holiday.
Buy up to 5 extra holiday days a year, ideal for more rest, adventures, or time for you.
Pension salary sacrifice to help you plan for the future.
Life Cover for added peace of mind.
Generous toy discount.
Enhanced maternity & paternity pay.
High Street & leisure discounts
Cycle to Work Scheme for a healthier commute.
Annual Bonus Scheme to reward your success.