Assistant Manager

In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.
REWARDSAn achievable bonus scheme worth up to 15% of annual salaryAn additional Secret Shopper bonus worth up to £2,000High Performer Awards and BonusesLong service Love2Shop voucher reward - 5 years £500, 10 years £1,00033 Days paid holidayPaid breaksFree burgers, fries and shakes while on shiftLife assuranceAll employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKSDays out and social eventsInvite to the annual Assistant Manager conferenceTeam competitions - Fry Cup and OlympicsFive Guys Perks - employee discount programAccess to wellbeing support and employee assistance programme (EAP)Development opportunities to grow a career with us!Enhanced Maternity & Paternity LeavePension schemeAS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOROur people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining areaSupporting the General Manager in the delivery
of perfect burgers & fries, store results and providing a above & beyond experience for your team and customersCreating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and IntegrityEnsuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest wayYou will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plansHaving full ownership of your P&L, which means you will need to drive sales whilst controlling costsAlways leading with our valuesSpotting potential and developing your team to ensure there is a strong talent pipelineWHAT YOU BRING TO THE TABLEExperience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know
what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to
grow - we can provide you with support and the right tools to build a career with us.Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.Five Guys isn't just a job - it can be a career!

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.