Due to continued growth, we are looking for an experienced and driven Assistant Lettings Manager to join our successful Farnham team. If you're already working in lettings and ready to step up or expand your management skills, this Assistant Lettings Manager role could be your next big move. About the Assistant Lettings Manager Role As an Assistant Lettings Manager, you will work alongside the Lettings Manager to help lead and motivate the branch lettings team. You'll play a vital role in generating new business, overseeing day-to-day lettings operations, ensuring compliance, and delivering excellent client care. This is a varied, fast-paced role for a confident lettings professional who enjoys responsibility, teamwork, and achieving targets. Key Responsibilities - Assistant Lettings Manager Team Leadership & Support

• Assist the Lettings Manager in leading and motivating the lettings team to hit and exceed targets.
• Support with training, mentoring, and performance reviews.
• Help onboard and develop new team members.
New Business & Lead Generation
• Proactively generate new landlord leads through networking, canvassing, and marketing initiatives.
• Assist in conducting market appraisals and winning new instructions.
Client Management
• Maintain strong relationships with landlords and tenants, ensuring a smooth and professional lettings process.
• Resolve queries and handle any issues promptly and effectively.
• Be a trusted point of contact for high-value clients.
Compliance & Administration
• Oversee the lettings process to ensure all documentation and compliance checks (Right to Rent, AML, deposit protection, etc.) are completed correctly.
• Maintain accurate records on the CRM system.
Branch Performance & Growth
• Work with the Lettings Manager to set and achieve branch targets for lets agreed, instructions, and revenue.
• Stay up to date with the local lettings market and competitor activity.
  
  Previous experience in lettings is essential - ideally at Senior Negotiator or Assistant Manager level.
Proven track record of hitting targets and delivering excellent client service. Confident leadership skills with the ability to motivate and support a team. Excellent communication and negotiation skills. Strong organisational skills and attention to detail. Knowledge of the local area (Surrey/Farnham) is an advantage. Full UK driving licence and own car required. ARLA or similar qualification is desirable but not essential (support provided). What We Offer - Assistant Lettings Manager

At Bourne Estate Agents, we are proud to be one of Surrey's leading independent estate agencies, known for delivering exceptional lettings and property management services. We combine trusted, traditional values with a modern, proactive approach - ensuring our landlords and tenants receive outstanding service every step of the way.

Competitive Salary & Commission: Realistic OTE to reflect your experience and success. Career Progression: Clear pathways to Lettings Manager and beyond. Training & Development: Ongoing training and ARLA support if required. Incentives & Recognition: Regular performance bonuses and rewards. Supportive Team Culture: Work with a professional, friendly, and ambitious team. Benefits: Holiday allowance, pension scheme, mileage allowance, and more. Why Join Bourne Estate Agents as an Assistant Lettings Manager? As an Assistant Lettings Manager at Bourne Estate Agents, you'll step into a role where your skills, ideas, and leadership make a real impact. You'll be part of a trusted, growing agency that values your development and rewards your achievements. If you're ready to build on your lettings experience, lead a successful team, and grow your career in a supportive, ambitious environment - we'd love to hear from you.