Assistant General Manager - Liver & Digestive Health

The Assistant general manager will support the general manager in the operational management of the service/directorate. The postholder will work as part of a service triumvirate to include the clinical leads and matrons. The service triumvirate will work together to deliver the service objectives, providing leadership and ensuring high quality patient care. This role will be primarily based at one site, however, where the postholder is managing a portfolio offering services across more than one site, the postholder will be expected to travel where required and have clear visibility across all health unit sites within their remit.
The role is responsible for the day-to-day operational management of the clinical and non-clinical services (elective and non-elective) within their remit. This includes the delivery of national Waiting Times Performance (RTT, diagnostics and cancer performance metrics) through effective service planning waiting list management and developing systems and processes to ensure the achievement of key national and local objectives. The postholder will also be responsible for service review, redesign, and quality improvements. They will also be responsible for the development of business cases as directed by the general manager., Responsible for the management of operational, administrative, & support teams within the immediate and wider service
Deliver appraisal and mandatory training requirements for all staff within these teams
Lead the directorate performance management systems ensuring that Trust and monitor standards are understood and adhered to and that performance reports are produced to enable divisional compliance
Support the governance arrangements within the directorate including audit, complaints, incidents, risk and health and safety
To be responsible to the general manager for financial performance relating to delegated budgets and operational performance of the service
To deputise for the General Manager and provide cross cover for other Operations Managers within the directorate / division as required, + You must be eligible to work in the United Kingdom or meet the criteria for sponsorship under the Skilled Worker visa route. We welcome applications from candidates who require visa sponsorship, and these will be considered alongside all other applications. Before applying, please ensure that both you and the role meet the eligibility requirements under the UK Visas and Immigration (UKVI) points-based system to avoid disappointment. You can view this here
+ If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
+ The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
+ The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
+ By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
+ Please be aware of scams - unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

Band 8A
Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers' money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff., The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top