Assistant Facilities Manager

The Assistant Facilities Manager leads the operational delivery of facilities services and day-to-day health and safety compliance across the Tŷ Hafan estate. Reporting to the Head of Estates and Facilities, the post holder line manages a small team, as well as a range of external contractors to deliver planned and reactive maintenance, statutory compliance, soft services and core health and safety processes across all sites.

This is a hands-on management role, requiring strong leadership of contractors, suppliers, staff and volunteers, acting as the visible point of contact for site users.

The role is based at our Head Office and requires attendance onsite Monday to Friday 9.00am - 5.00pm.

Key responsibilities include:

Leading and managing the day-to-day delivery of facilities services across all sites, supervising directly employed staff and volunteers to ensure high standards of service delivery.

Managing contractor performance and supplier relationships, including procurement, contract review and ensuring value for money and quality of work.

Overseeing planned and reactive maintenance programmes, prioritising and coordinating work to minimise disruption to hospice operations.

Managing statutory and regulatory compliance across the estate, maintaining inspection and audit schedules and ensuring timely close-out of actions.

Leading on health and safety coordination, including risk assessments, incident management and embedding a positive safety culture among staff, contractors and volunteers.

Managing budgets and expenditure relating to facilities and maintenance activity, reporting performance and risks to the Head of Estates and Facilities.

As the ideal candidate you will have/be:

Health & Safety Qualification (IOSH or NEBOSH).

Experience of working as part of a team in a multi-site Facilities Management environment managing soft and hard services, effectively managing reactive and planned maintenance tasks and contract procurement and supplier management.

Good people management skills, able to develop and motivate others to succeed.

Experience of facilitating statutory and regulatory building compliance and maintaining inspection schedules.

Experience of health & safety coordination as well as identifying potential risk and opportunities, creating and evaluating risk assessments.

Sound knowledge of Facilities, Property and Health and Safety legislation.

Flexible, adaptable and solution focused, with a methodical approach to work.

Excellent communication and service delivery skills.

Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays

Group Personal Pension Scheme with an employer contribution of 5%

Life assurance- death in service benefit

Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.

Unlimited access to a 24/7 online GP as well as a range of other health experts

Healthcare Cash Plan - claim back the cost for appointments and treatment such as dental, optical or physio

Cycle to work scheme

Technology, mobile phone and will writing schemes

Discounted gym membership and shopping discounts

Free secured parking.