Assistant Facilities Manager

We have an exciting opportunity available for an Assistant Facilities Manager to join our Sherwood team! Be a part of creating special escapes in one of the UK's most iconic woodland locations, developing your skills while ensuring our cabins are beautifully prepared for every guest. Our cabins are dotted among the statuesque pines of Sherwood Forest, almost hidden from view. Here, where the legend of Robin Hood was born, you can immerse yourself in the great outdoors across 3,300 acres of magnificent woodland, a truly magical setting to work and grow. unforgettable memories., As an Assistant Facilities Manager, you'll be an essential part of keeping our location running safely, smoothly, and looking its best. Working closely with the Facilities Manager, you'll combine hands-on maintenance with team support, ensuring our cabins and facilities are consistently well-maintained and guest-ready. From tackling repairs to responding to guest needs, you'll play a key role in delivering an exceptional experience for everyone who stays with us.

Your Responsibilities:

As an Assistant Facilities Manager, you will play a vital role in ensuring our site is safe, functional, and beautifully maintained. Your responsibilities will include:

️ Team Support & Leadership: Assist the Facilities Manager in supervising, training, and scheduling the facilities team to ensure smooth daily operations.
️ Hands-On Maintenance: Carry out general maintenance tasks, including using tools, fixing machinery, decorating, and completing routine checks across cabins and facilities.
️ Proactive & Reactive Repairs: Oversee and deliver both planned and urgent maintenance, ensuring cabins, hot tubs, and site areas remain in excellent condition.
️ Compliance & Safety: Ensure all health & safety procedures are followed, and complete required compliance and maintenance paperwork accurately and on time.
️ Guest Support: Respond quickly and professionally to guest maintenance concerns-whether it's a dishwasher not draining or heating issues, ensuring high satisfaction.
️ Cabin Readiness: Inspect and maintain cabins before guest arrivals, ensuring everything is fully operational and presented to a high standard.
️ Outdoor Work: Carry out duties in all weather conditions, maintaining a high-quality finish while supporting the smooth running of the location.

Your Skills & Experience:

Our ideal Assistant Facilities Manager will be extremely organised, able to balance multiple challenges and tasks at once, provide motivation and guidance to the team while keeping guest satisfaction a top priority.

Hands-on maintenance experience, including using tools, fixing machinery, and decorating.
Strong problem-solving skills with a proactive, can-do attitude.
Resilience to work outdoors in all weather conditions, all year round.
Great communication skills, with the ability to assist guests and handle queries professionally.
Team leadership experience, with the ability to support, train, and motivate staff.
You must hold a full, clean UK Driving Licence

️ Generous holiday allowance - Take the time you need to recharge
Performance-based bonuses - If customer service targets are met.
Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay).
Long service awards and company events - Celebrate success with your team
Pension scheme - Secure your future with our company pension
One full paid day to volunteer - Give back to a cause you care about
Subsidised meals - Discounted food when working on location
️ Health cash plan & life assurance - Covered by the company to keep you protected
Wellbeing events & activities - Focus on your mental and physical wellness
Save on breaks - Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
️ Hundreds of discounts - Save on top brands across the UK

Please note: If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.