Assistant Director of Temporary Accommodation Service

Birmingham City Council is seeking an exceptional leader to shape and deliver our Temporary Accommodation Service at a time of significant challenge and opportunity. This is a high-profile strategic leadership role with responsibility for ensuring the Council meets its statutory homelessness duties through the provision of safe, suitable and cost-effective temporary accommodation. Reporting to the Director, you will lead the strategic direction of temporary accommodation services, balancing increasing demand, financial pressures and legislative requirements while driving service improvement, innovation and better outcomes for Birmingham residents. What You'll Be Doing

• Providing strategic leadership for the Temporary Accommodation Service, ensuring sufficient and suitable accommodation is available to meet statutory obligations.
• Leading large-scale operational services, budgets and external funding streams, ensuring strong financial governance and value for money.
• Driving procurement, commissioning and contract management activity to secure high-quality accommodation and support services.
• Overseeing tenancy sustainment, homelessness prevention and pathways into settled accommodation.
• Leading major transformation programmes, service redesign and digital improvements to enhance service delivery.
• Building and maintaining effective partnerships with housing providers, contractors, government bodies and key stakeholders.
• Acting as a senior ambassador for the service, deputising for the Director and representing the Council at local, regional and national forums.
  
  We are looking for an experienced senior leader with a strong track record in housing, homelessness or related public services.
You will bring:
• Significant senior leadership experience within housing, homelessness or a related sector.
• Experience leading large-scale service transformation and improvement programmes.
• Strong expertise in commissioning, procurement, contract management and provider performance.
• Experience managing large multidisciplinary teams and creating high-performing, inclusive cultures.
• Strong commercial and financial management skills, including responsibility for substantial budgets.
• The ability to influence senior stakeholders, elected members and strategic partners in a complex political environment.
• Extensive knowledge of homelessness legislation, housing policy and temporary accommodation delivery.
Ideal Experience Successful candidates are likely to have experience in:
• Temporary accommodation, homelessness, housing management or housing solutions services.
• Strategic commissioning and contract management.
• Property, asset or tenancy management.
• Service redesign, transformation and organisational change.
• Partnership working across public, private and voluntary sectors.
• Managing complex operational and political environments.
• Delivering customer-focused services that achieve measurable outcomes.
  
  Play a pivotal role in shaping the future of homelessness and housing support services in one of the UK's largest local authorities.
• Lead services that directly improve outcomes for some of Birmingham's most vulnerable residents.
• Drive innovative approaches to temporary accommodation, prevention and tenancy sustainment.
• Work alongside senior leaders, elected members and regional partners to influence strategic housing priorities.
• Lead significant transformation programmes with the opportunity to leave a lasting legacy.
• Join an organisation committed to inclusion, wellbeing, professional development and continuous improvement.
• Be part of a leadership team delivering meaningful change across Birmingham's housing services.
This is an outstanding opportunity for a strategic and values-driven leader to make a significant impact on housing outcomes across Birmingham. If you are passionate about tackling homelessness and delivering high-quality services for residents, we would welcome your application. Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application., Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.