Assistant Community Manager

This is an exciting opportunity to join our operational team as an Assistant Community Manager. As the Assistant Community Manager, you will lead from the front and manage the day-to-day operations of the site. You will have line manager responsibility for the Community Team and be responsible for building and maintaining the reputation and brand of the building in the local community, driving revenue, managing costs and all whilst achieving the highest possible approval rating for service and team engagement. What You'll Be Doing

• Oversee and support the Community Team as an Assistant Community Manager, ensuring world-class customer service.
• Manage site operations efficiently and effectively.
• Build and maintain the reputation of the development within the local community.
• Drive revenue streams while managing costs.
• Ensure compliance with building operations and statutory obligations.
• Maintain strong focus on health and safety standards.
• Encourage team engagement and high service ratings.
  
  Experience within BTR, property, hospitality, or leisure at manager level.
• Strong passion for customer service and resident experience.
• Understanding of running a large building or estate.
• Knowledge of building operations, statutory obligations, and health & safety.
• Leadership qualities with a collaborative working style.
• Bright and clear communicator with a calm approach.
• Organised and methodical, able to work under pressure.
• Discreet and trustworthy when handling confidential information.
  
  We are Native Communities, specialising in operating £3bn of mixed-use, residential, and commercial communities. Our people are expert placemakers, highly skilled at creating one-of-a-kind destinations where people want to live, work and spend time.
Our people are our superpower - our team is our greatest strength. Join Native, and you'll work alongside the best and brightest in property, hospitality, technology, and marketing - in an environment where your talents are valued, nurtured, and developed.


• Company Pension Scheme (NEST)
• Cycle to Work Scheme
• 24/7 Employee Assistance Programme
• Westfield Health Cash Plan
• Life Assurance
• Referral Scheme
• Paid Volunteer Time
• 20% discount on Native Places stays
Diversity & Inclusion Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can thrive. We celebrate your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.